CVS

"Please learn to update your hours to the correct times and not have potential customers do it for you. Multiple people have already posted photos and it’s been since Dec 2022 that I remember them being incorrect and misleading. This is terribly pathetic for any kind of business."

"Every time I goto this pharmacy it’s an absolute hassle. Today queueing down an aisle for pickup, around 5 people in line, one of the pharmacy staff informed a lady the queue was behind us in the aisle. She came and joined. Literally 10 seconds lasted another pharmacy member of staff says the pickup queue is in the wrong aisle and asks us to move over."

"I didn't like the way he was welcomed at all, there's a white guy who wears glasses is the one who treated me super badly and I didn't even have time to place him"

"Pharmacists can't even be bothered to answer the phones. The rest of the store is fine, but GOOD LORD. Why can't the pharmacy use a phone? God forbid I get my insulin every month without playing phone tag with them and then having to go in and still wait cause they can't remember to contact a doctor to approve a prescription I've been taking every single day for 18 years."

"I live in town, and unfortunately my UPS packages cannot be delivered directly to my apartment, as the lobby door locks, and I appreciate that packages are not left out on the front steps. They mostly are left at the UPS store to pick up which is always fine. I dread when they are redirected to CVS because there are always delivery delays etc, but I make it work. I had the WORST experience the other day with a man who could not get their handheld device to register my package, which was there… with my name on it. Instead of explaining that the system was down or whatever other issue was probably out of his control, he got quite snarky and told me I couldn’t have my package. With any sort of kindness or explanation (“ah shoot, technology!”), I would have happily come back another day and thanked him for his efforts. I went back today, had a much more pleasant interaction, and got my package. I described the man I had trouble with and the employee identified him as the STORE MANAGER. It seemed the staff is equally as put off with his general demeanor as I was. It’s amazing what a little bit of kindness can accomplish. It is equally as amazing how one five minute interaction with an unpleasant man could make me never want to step foot into an establishment again. I’m not asking for 5 star service at a CVS, just some humanity. Clearly some kindness needs to be shown to the staff who has to deal with that man as well."