Quincy Credit Union 100 Quincy Avenue, Quincy, MA 02169

"Follow up on previous review… **I received a phone call from QCU stating that the 1099 was sent out in error and I would be receiving an amended statement. I appreciate the call from QCU and that this mistake will be rectified."

"They tax the amount of cash back I received from their credit card. I received a 1099-INT statement for 48.00. I only have 5.00 in a savings with them!!! They said it was because it was deposited into the savings and not applied to the card balance. According to IRS- CASH BACK is a rebate!!! BEWARE!!! closing out my accts at this bank!!!"

"We have been working with Amanda in the loan dept. for our Home Equity line of credit over the past few years. She is absolutely incredible. If you are looking for someone who cares about her customers, this woman is your go to. We cannot say enough good things about her."

"I agree with the previous review about no customer service and this credit union is worried about making money for themselves then having good customer service. Why did 4 different employee answer my question about a policy with 4 different answers and when I ask to see it written since so much confusion they say they’ll contact me and then didn’t even ask for my contact…."

"Have been banking here 15 years, and will be closing my account ASAP. They outsource all their banking resources to third party companies, offer little in customer service and make the banking process more difficult and convoluted than necessary. Too bad, was once a small, reliable bank but has been on autopilot for years."