Digital Federal Credit Union

"I recently received a check from a local insurance (TDBank). According to the DCU policy, they randomly decided to hold my deposit for 5 days. Not allowing any money to be released after 24 hours. Be aware of the fine print for random holds in your account. Next time cash the check at the bank where the check was drawn. No one cares."

"Best bank I have ever had. They are always helpful when needed and they don’t try to oversell you"

"Go to literally any other bank. They’ll hold checks for days, fix account issues weeks later, and oh they also have a big security issue."

"I just found out that DCU has an unauthorized user on my account and that person is able to see my private financial information. Do not trust this bank!"

"AVOID NICOLE JIMENEZ helping you. I was trying to go in to finalize my auto loan with a half hour left to close and you can tell she was not happy at all to help me out. She seemed miserable just calling out my name, I stepped into the room and closed the door and got a death glare , I was all excited ready to finally get my new car. She's starts speaking to my husband like "this is your loan right" and I said "no it's mine" She rolled her eyes and continued to speak to my husband instead, he went on his phone and told her "speak to her , this is her loan." She finally started speaking to me asking for my member number and as she's finalizing the paperwork she makes a comment "it smells like someone hasn't showered" while rolling her eyes. Me and my husband looked at eachother like "wow". Anyway I'm just ready to finalize this loan to just get away from this miserable women. After 2 min of silence and her typing she finally speaks and says a sarcastic "sorry" (with a smirk.) "Your loan can't be approved cause we do not work with that dealer" I called the dealer and he was confused cause he always works with DCU. She kicked us out and told us bye anyway and then I CALLED DCU and I had to receive the help from someone OVER THE PHONE instead (YES They work with the dealer I guess the women just really didn't want to help me). Not sure what her problem was towards me and my husband from the moment we stepped in but I hated every second of it. Never have I felt so small and disrespected."