Joe Ashooh - State Farm Insurance Agent

"Originally, I left a good review, which was probably premature on me. if you’re thinking of going to this agency, think twice, the people that you need to speak to are never there. What they’re supposed to do doesn’t get done, dur to being “in process” they are a state farm agent but blame them for issues months later however, they’re really quick to call/bill you even though you don’t owe anything BEFORE ANYTHING IS DUE THEY EANT THAT MONEY..this is how a agent should work for you? Susan in the office was condescending Bob on the phone who was going to take care of everything but also ended up condescending, the customer service at this agency is disgusting. Just becareful dealing with them because they’re not there for you as YOUR AGENT,not a good look. I’m absolutely disgusted, glad I didn’t have to file any claims. With them being “backed up” God forbid imagine how that would’ve been handled You’ll see as soon as you walk in somebody hiding behind a wall “ can I help you” proper agent etiquette would be to come out to greet you where you’re standing so you’re not walking around looking for them Thinking you just walked into an empty office and then you asked for a Specific person and they just say no… you literally have to poke around to find whoever it is… Not a good agency. Be careful. Right off the bat to professionalism was horrible Which Intern sets the flow of the issue be very careful with this agency……"

"Overall, my experience working with Christina Quach, my State Farm agent, was excellent. She was extremely knowledgeable about the products and services she offered, and was able to explain them to me in a way that was easy to understand. Christina never made me feel like I was being rushed or pressured into making a decision, and she always took the time to answer any questions I had. In terms of responsiveness, Christina was top-notch. She was always easy to reach, either by email or text, and was quick to respond to any inquiries or concerns I had. I felt like I was in good hands and that Christina was always looking out for my best interests. Finally, I was impressed by Christina's reputation for customer service. She had glowing reviews online and was highly respected in her industry. I felt like I was in good hands with someone who had a track record of success and was committed to providing the highest level of service possible. Overall, I would highly recommend Christina Quach to anyone looking for a knowledgeable, responsive, and customer-focused insurance agent."

"I have had absolutely wonderful customer service with Amanda, Joe and every staff member of this State Farm office. They are candid, professional, compassionate, understanding and they always answer my questions in complete transparency. If you haven’t signed up for insurance with this office yet, then you have no idea what you are missing out on. A solid 10 out of 10 stars all the way."

"Christina has been more than helpful and so kind to me while I figured out what plan was best for me. Not only did she provide more than enough information but was always quick to respond. She is a very friendly representative and I will be staying with State Farm solely because of the service she provided."

"While being in a situation where you need to make a claim on your insurance is never a welcome experience, Susan O'Leary has made that experience feel better. She has been so responsive, immediately available by phone, email, and in person. She has gone above and beyond to make the process more convenient for me and my schedule. She spent time with me to work to get my deductible returned when another driver totaled my daughter's car. She listened to my concerns and really cared. My challenges mattered to her and that has made all the difference. Outside of this accident, Susan also spent a lot of time with me crafting our current policies to best meet the needs of our whole family."