Janie and Jack

"Super helpful associate. First time there and will be a regular. Small boutique. Managed to find some cute items and was gift wrapped for recipient along with receipt."

"It is an ok store; some of the items are very good and good quality; some not"

"The worst customer service! I checked 1 item online which was $21 for my daughter's birthday. Went to the store, the same dress was $42. I asked to do price match. The lady said she was not going to do a price match, if I want for $21, I have to order online. Because of limited time I can not wait for online order and I explained her, she did not care. BeforeI had an experience with that, I choose online and buy in store. They never refused to do that. But this time I saw the worst customer service. Folks, check online before buying from Janie and Jack store. There is a HUGE difference between prices. Just don't buy in store if you don't want to pay double!"

"Wow search a poor experience today. I asked for the clothes to be put in the gift box which they always do. But instead I got the flat box and lid separately and I have to put it together myself."

"Love the clothing and buy a lot for my two years old girl but this store in Burlington drives me crazy the people are rude and not helpful and very difficult - over Christmas I had lots of cupom send by mail I went there to buy and forgot the cupons so I said I was going to comeback other time with the cupons the manager said I could buy and bring bring the cupons later and that I had 7 days to use my cupons - so I bought my presents and comeback after Christmas on 26th I drove all the way from my home just to bring the cupons and guess what ???!!! When I got into the store she didn’t accept my cupons. I was super desapointed and frustrate this store just doesn’t care at all never they don’t accept online returns with out complain they saying they are independed store I just dislike this place so much!!! This is my opinion I am a good Costumer and I am very very desapointed!!"