Norwood Carpets and Rugs Cleaners

"My husband and I contracted Norwood Carpets and Rug Cleaning in February to clean two bedrooms, a living room and a hallway/staircase before moving to a new home in Walpole. The house was empty at the time. After the job was done, we contacted Norwood Carpets, and asked that they come to the house to pick up two area carpets which needed cleaning. When the technician arrived, we told him that the edges of the hallway/staircase carpet were not as clean as the rest of the carpet. He insisted that it was the result of the move, even though we told him more than once, that the carpets were cleaned prior to our move. The technician was argumentative and rude. The cost for the cleaning was $636. We were told that the carpets could be cleaned again for another charge of $636. Our response was that the carpets should have been cleaned to our satisfaction the first time. We told the technician that we would be in touch with the owner of Norwood Carpets, and instructed him not to take the two area carpets. We contacted the owner, and left a detailed message, and never got a return call. We have never dealt with a business that was so unprofessional. We did have the two area carpets cleaned by American Chem-Dry. They were very professional, and did an excellent job on both carpets."

"We recently hired Norwood Carpets and Rugs Cleaners for cleaning our bedrooms wall to wall carpets. They did a fine job and the carpets look very bright now. No more stains and we are very pleased with the service all together including the decent price charged for the work. see you next time."

"I had a few pretty nasty pet stains that got treated (for addl. cost), and they look much better now. The guy from Norwood Carpets and Rugs Cleaners did a professional, efficient job and was very courteous. I am very satisfied with the outcome and recommend them to everyone."

"Yup like everyone already said, the owner/ operator of Norwood Carpets and Rugs Cleaners does an awesome job and for a price that can't be beat and he is very fast but very, very thorough. My carpets were pretty dirty and he was able to get me in on a moments notice ( literally) My carpets look brand new!!!! I would highly recommend him and his comapany because he does an awesome job and his prices are great. He even gives you tips on how to keep your carpet looking good. Needless to say I will be calling him again in six months or so for another cleaning. Next time, I won't wait until the last minute."

"Norwood Carpets and Rugs Cleaners was amazing! Their technicians were so friendly and professional. We had yellow pet stains and pet odor in our living room it was so bad. When they finished, our carpets looked like new again. I will recommend them to all my friends, family and neighbors I will make sure they all ask for the real professionals at Norwood Carpets and Rugs Cleaners!"