Yawgoo Valley Snow Tubing Park

"I had originally given this place 5 stars for their customer service. I take it back! They cancelled our day, the 7th and as any essential worker out there, you work every other weekend. They offered for us to go on the 14th and we could not. I asked to go on the 20/21st weekend, they told me I had to wait and go through the process again. The first time it took over 2 hours. This time, I logged on at 8am and did not stop trying until 8pm. I was kicked out a few times, error messages a bunch of times, I got sent back to queue 5 times where I waited for between 15 and 40 minutes, shorter as we neared 8pm. Made it to the final confirm and got booted to queue. I tried emailing multiple times, called multiple times and no response, not even today. Absolutely horrendous! I have the screenshots of you have been rejected from queue and oops as well as my final cart."

"I am disappointed by the customer service. I waited on Thursday for tickets when they said they would go on sale. Thursday they said come back Monday. I waited in a virtual waiting room for two hours and was still unable to check the tickets in my cart out. I am now in the waiting room again and have been working on this since 9:07 am. Update it is now 4:00 and I have been in virtual waiting rooms most of the day. I did have the tickets, signed waivers, and was still unable to check out."

"The system to buy ticket is just silly. From the website “tickets will go on sale at UNDISCLOSED time”. I guess they think people have nothing better to do than check the website 20 times a day. So forget tubing is you are working parent - you have to take a day off to hunt for tickets for your kids to have a little bit of fun. Once again - this world is for privileged people with time and money."

"My 10-year old daughter and I went tubing for the first time in mid-February of this winter (2020) and we loved it!!! Tubing is a very easy and fun activity; it costs $15 per person if you buy tickets online, which I highly recommend...especially during school vacation weeks. Tickets for the weekend go on sale on Wednesdays and you can sign the liability waivers right online when you buy your tickets. This way, when you arrive at the park, which should be at least 15-20 minutes prior to your scheduled time, you just go to the window to pick up your tickets, watch the 10 minute safety video (just the first time only), grab a tube and get in a line am GO!!! You'll definitely have a good time...we always do. I wish I knew about this tubing park much sooner, but better late than never. Next winter, will be visiting Yawgoo Valley Tubing Park AT LEAST once a month if not more often."

"It was me and my wife and 2 daughters (12 and 9) and we did a snow tubing session and it was really fun. We probably made about 15 runs down the hill in their like 50min windows. Has a tow back up the hill option if you choose rather than the walk which isn't bad in itself. Staff was all sociable and friendly. Will be back again"