Rent-A-Center 55 Hartford Avenue, Providence, RI 02909

"It was really nice and very good conversation and very helpful!"

"It's been many many years since I've used tent a center. But my experience in the past was exceptional"

"I had a good experience and your manager. Emily was fantastic treating me great I have been a Rent-A-Center customer for over 10 years and I had the best experience with Emily as a manager, then with anybody else."

"Ever since we been customers at this location we had such a good experience at first. There is a gentleman who works there i believe he's the assistant and has always been so helpful. There is another women there who is also very helpful. I believe she just works at the front but such a nice girl. But when it comes to management Emily? she's not professional, she's very rude. She talks back doesn't listen to the customers she over speaks every time someone try's to explain something. She doesn't LISTEN to the customer. She doesn't want to hear us out or even try to understand, she's rude and continues to be rude. She screams she told us multiple times she doesn't care, her works exactly " OH WELL " when we expressed our issues about why we couldn't make a payment at the moment. We were even willing to pay extra to catch up. She said she doesn't NEED to understand her customer and she doesn't need to help if she doesn't want to. If you look at your reviews a lot of them are based on how she treats her customers. This makes people not want to come to this location exactly or even get help from here. I regret coming to this store. I would highly recommend someone from the higher ups to take care of this situation i understand the whole i am a manager thing and you need to do your job but the way she handled's her customers accounts and issues is not professional what so ever. Worst customer service experience when it comes to her."

"The store manager Emily is absolutely rude and argued with customers. Harassing because one payments wasn’t paid on time saying she’d have her employees banging at my door every day all day. Then the employees just walking up into the house."