Safelite AutoGlass

"I’m leaving a review because when I tried to call to review the driving of a van I got hung up on so I suppose google reviews will have to work. I went to run an errand and when I returned to my apartment building my spot was being blocked by a van (number 19048) and when I asked how long they would be because they’re blocking my spot (and I’m really not supposed to park anywhere else in the parking lot) he rudely responded with 45 minutes and that me parking in MY SPOT would interfere with his work. When I called the customer help line as is printed on the van I was put on the line with a woman who was speaking so quietly I couldn’t hear her even with my volume all the way up and my ear to the speaker. I gave her the van number and she asked me something that I couldn’t understand because of how quiet she was being so I politely asked if she could repeat what she said, I still didn’t understand so I kind of chuckled and said “sorry, my phones being really quiet right now, could I hear that one more time?” And she hung up on me. (Attached is the picture of my spot being blocked)"

"They came I left a note saying don't break anthing or they'll pay for it they did it would not let me have my old glass but still charges me 50 dollars for taking it then I check on it 2 hours later and they broke my rain guard thing ontop of my vichle they will pay for it Never go here"

"Where are the humans when you call? All you get is an overbearing A.I., a forced selection of choices that doesn't include a live agent. Some people still like the human element before committing to a service....."

"I didn't have to do anything! They were on time, responsive, and did an excellent job! I've had 3 windshields done by them and each time has been exceptional. Thank you!"