Hot Topic

"I came for Black Friday shopping and bought a T-shirt. The cashier rang it up at full price. When I asked about the sale, she said that it was BOGO 50% off. I end up purchasing the T-shirt at full price just to find out that the same T-shirt is 30% off on the website. Disappointed."

"I've loved this store since my first time visiting, when I bought a Jimmy Ear World t shirt (my very first band t) in middle school for BTS shopping. For a long time, this and Spencer's were the only two "alternative" stores for kids to easily find clothes of that style. This was pre internet shopping as it exists today. Hot Topic is still a haven for all things goth/alternative. The staff were helpful and friendly but not overbearing, and allowed me to browse happily."

"Went in on a Saturday, so busy. I needed help to get an item down from a high rack and the gentleman was so amazingly helpful. I saw something different and decided I wanted that instead. In the midst of the store being so packed full, he still made sure to stop back over to make sure I was all set. He proceeded to put the item back and sift through the 2nd item to find the size I needed. He was so great. I'm not a fan of holiday shopping at the mall but he made the rest of my trip great and my daughter is gonna be so happy, come Christmas, now. Edit- I finally found the small paper given to me at checkout so I can personally thank the employee who went above and beyond. Akiro, you were great with me and my indecisiveness :-) You made my shopping experience, in a very busy store and mall, so much better that day. I can't thank you enough! I would have done the survey but I put the purchase under my daughter's email."