Maine Insurance Agency 134 Front Street, Bath, ME 04530

"Three years ago, we enrolled in flood insurance through our broker and paid, feeling secure. This fall, in September, I noticed only one paid bill from the insurance company, as we have both flood and homeowners insurance with the same firm (Lloyds of London). I emailed our broker, but after receiving no reply, I called her a few weeks later. She informed me that it had been canceled due to a lack of payment, and I explained that we never received a second bill or even a cancellation notice, and her agency never followed up. She promised to provide new quotes, and a few weeks later, she mailed a promise that they would be coming soon. Almost three weeks passed, and then came the big storm. Unfortunately, we had no flood insurance in place. While there was only mild damage, the lack of follow-through and professionalism will still cost us."

"I spoke with a representative who promised me to send documents over me via fax. They send me a receipt but cannot in their minds think of sending a dec page. Wants me to submit a second request."

"An incredible, local resource for all our insurance needs. In a world where It is difficult to find companies that really cater to small businesses, Midcoast Insurance is a clear exception. No matter what our insurance requirements have been for commercial liability, workers' compensation, commercial buildings & auto, personal homeowners, etc., we have only had great communication, pricing and service at Midcoast. I highly recommend them."

"Excellent service. Bob and team are very experienced and knowledgeable regarding a wide variety of insurance protection for businesses and home owners. Highly recommend."

"I love Midcoast Insurance. Always very responsive to my needs and save me a bunch of money. I have referred several people there as well and I get great feedback. Usually, they are able to provide better coverage for less money. On the rare occasion when they can't, they tell the client so that they can make the choice that is best for them. They always over deliver."