Pioneer Valley Driving School

"I am an international student from Europe and I applied for my road test in August 2023. Since I already had an international driving license, I just booked two or three private classes with PVDS (about 1hr each). The instructor was amazing and informed me about how to improve my driving skills and how to be ready for my road test. Furthermore, I got trained with all the maneuvers (parallel parking, parking uphill/downhill, driving in the town etc) and everything was great! I also booked the roadtest with PVDS and passed the first time. The roadtest was extremely similar to a mock road test I took with PVDS, which was quite helpful. Overall, I strongly reccomend PVDS for anyone who want to learn how to drive properly and get the driving license."

"I was a student at PVDS and have nothing but amazing things to say about this school. I can tell they care about their students and working hard to get them licensed. All the instructors are so knowledgeable and they know what to do to help students pass the road test. If I could give 10 stars I would."

"The class themselves are specifically geared towards making you spend more money on them. Company policy states that being any amount of minutes late to the class will result in not being allowed to enter it and a $30 fee. The instructors are biased toward wealthy people, and make their personal opinions on topics such as safety regulations seem as though they are law. The youngest instructor often made fun of crash victims and survivors during the class for the way they handled the very traumatic event and regularly called them stupid for being involved in accidents. One of the driving instructors made efforts to seek me out before classes started to ogle me, not aware at all I am not a minor. I also found that the classes themselves are specifically targeted at 16 year olds (which makes my previous comment even more upsetting), with no regard for the concept of adults taking the class. I would even go so far as to say, they are structured so as to single out adults. Overall, the environment is extremely strange and off putting and the instructors should not be viewed as teachers, as they would never be allowed to teach in a school setting."

"1. They make me feel bad about myself so that I schedule more lessons. 2. It is easy to miss driving lesson because they ask to book 2-3 weeks ahead, ask to confirm Monday lesson on the Friday of previous week; they wait for 30 min to make sure I forget, then call me to tell me that I am charged $30 no show fee. I was taking lessons here in 2016. Compared with last time, the quality now is worse."

"My daughter took a class here - they ran out of written materials and have not provided her with any. We pre-paid for driving lessons, and they have not given her any dates for them after 2 months and multiple unanswered emails and phone messages. Clearly this place is a mess as they can't even respond to their pre-paid customers. Most likely we've been ripped off."