Shreve, Crump & Low 39 Newbury Street, Boston, MA 02116

"Enjoyed a really great experience at Shreve, Crump & Low. They have a great selection of watches across a variety of brands. I was not only impressed with the ability to try on different variations of my watch of interest but also compare it to other brand offerings. This really gave me greater confidence in my final purchase decision. Sam Grosso served as an excellent sales partner. He was extremely knowledgeable with regards to technical specifications and product specifics but also provided a patient, warm, and personal experience during our time at Shreve, Crump & Low. Will definitely return to Shreve, Crump & Low in the future!"

"I’ve both made purchases and had items repaired. SC&L is a great place to shop for gifts at all prices but I’d say what sets them apart more than their fabulous jewelry, watch and gift items is the outstanding customer service. Jennifer Baldwin and Ann Smith in particular were amazing to work with assisting me with some rather complicated vintage watch repairs, jewelry repairs and also purchases. The care, attention and follow through was first rate."

"I was getting a new watch for a recent change in jobs. We met with Susan and she was absolutely amazing to work with. She took close to 2 hours with me and my wife understanding my style, budget and personality. She showed me and helped me try on so many watches and gave honest feedback on look and quality. I decided on a Breitling and I am in love with it. She helped me get a second band and expedited everything with constant communication. She followed up with me a couple months after asking about my job transition and my family. I value service and sales like this. My experience was incredible and she will be my go-to for all future purchases. I cannot say enough good things about her."

"Great shop for watches. I worked with Sam and he was a class act, really nice guy and made the transaction super easy and smooth. I pretty much knew exactly which model I wanted so was in and out quick, but if you’re unsure SC&L has a terrific selection and there are plenty of new and pre-owned pieces that any watch lover will drool over."

"I picked up a lovely new Omega Seamaster Aqua Terra with a Blue Dial from Samuel at Shreve, Crump & Low and I cannot recommend the experience enough. This was my first time buying a watch of this quality and Samuel made sure to go through and showcase the craftsmanship and quality of the piece, answering any questions I had with an extremely apparent expertise and in a jovial manner. It was easy to tell he truly loves the watches in his care, more than happy to show and explain the other watches in the store's collection with me at different points while my new purchase was getting sized. The inhouse watchmaker was not in when I went (a Monday) but Samuel cared enough that I left with the watch sized properly that he immediately reached out among his highly qualified watchmaker contacts. He must be doing something right because not less than ten minutes later I was greeted by his other colleague watchmaker who was happy to help with my situation. He definitely understood the impact of the whole experience and did just an absolutely phenomenal job fitting it to my wrist and then also making the adjustments deftly and without issue. Thanks Brian! I was in awe with the watch before coming in, and yet left even more pleased than I could have expected. Samuel, along with Shreve, Crump & Low, will be my first contacts going forward with any watch purchase! Highly recommended!"