Pandora Jewelry

"I visited the warwick mall location and the associate who worked with me was SO helpful. I wish I had gotten her name but she helped me find an affordable silver chain that was good quality for a good price and she made my search so easy!! Super thankful for her."

"I went into Pandora in Warwick RI to shop for a gift. I was "helped" by associate Vanessa. I received a horrible customer experience. Vanessa seemed bothered to be helping us and was not engaged in the transaction at all. When we were asking for options and varieties she was not assisting us or listening. When we were looking for options and asking to see multiple charms and bracelet sizes she would barely bring anything out and was seemingly rushing the shopping experience. Any questions asked were met with a cross and angry attitude and we were usually not provided with an answer."

"Great store,Great and respectful employees clean environment! I don’t know why there’s so many bad ratings and complaints Customers don’t understand that they are trying their best to put there 100% to you and satisfy everyones needs while buying a product if only people took into consideration what they would feel like dealing with allot of people everyday and trying to sell a product then these ratings would be 100% different 5 STARS OVERALL⭐️ If you don’t like there’s service they provide for you leave! And call it a day"

"On the phone with their main office the lady at the Warwick location was rude and refused to let my daughter exchange her bracelet for for another size… mind you she just got it this morning! She has to allow an exchange with the receipt! Diana .s. You need a crash coarse in customer service!"

"I received a Mother’s Day bracelet from this location. I wasn’t aware of the 30 day return policy, so that was on me, I totally understood. The two woman working the store were extremely rude to me and kept insisting I wore the bracelet(I had not as it was too large, the reason for the return)she said it was scratched, it was not. I said I understood the 30 day return policy, and would keep the bracelet. Both of these women were extremely rude and condescending, and should not be in a customer service position. I have spent many years as a guest service team lead in a large retail store, and would NEVER tolerate my team members treating a customer in this way. I love pandora products and I own many, but I will never return to this Warwick RI location again."