Monro Auto Service and Tire Centers

"Oil change was fine, but they topped off my windshield wiper fluid, which was working perfectly fine, with a product not suitable for winter. It’s been frozen for two weeks. It’s cold out, but not THAT call. Super annoying."

"I was leaving my sister’s house to drive 2 1/2 hours home around 3pm the day adter Christmas. A few miles out I got a flat and had the spare on. That afternoon until 7pm I called multiple places for a new tire. All were booked. The next morning I called Monro and they told me they have a huge tire selection and would put a new tire on that day so I could get home. I got there for 12 and was on my way by 1. They were very friendly and no pressure to fix other things they found. They gave me the info for my mechanic in my hometown. Thanks!"

"Liars and terrible work performed. Bought tires from Tire Rack and used these jokers as “recommended installers”. Seem nice enough until they scratch and gouge the hell out of your wheels while putting 4 new tires on. I kindly bring Eddie outside (away from customers to avoid bringing them bad publicity) to discuss the damage before even getting in my car and it’s immediate denial from him and his manager. “Nah that was there we didn’t do that”. They managed to scratch and gouge all 4 wheels while installing 4 brand new tires. Isn’t that the easiest job for any competent shop??? Terribly unprofessional. Please do not take your car to these con artists if you care at all about your vehicle. Hopefully my experience and this review can save yours from this type of abuse and neglect."

"Eddie helped me out when I came in to get a set of new tires. Eddie was great; however, the facility isn’t properly equipped to handle more than one tire installation at a time. What was supposed to be a 45 minute service turned into a two hour wait. Either they need more equipment to provide appropriate service or they need to give customers separate tire installation appointments, since the facility can’t handle the demand."

"I walked in for service for one car and asked for an oil change in my other vehicle on the spot. They accommodated me even though they were close to closing. The manager was honest about the warranty on my other vehicle right from the start. The place definitely deserves 5 stars."