Highway Auto Salvage
182 Mount Tom Road, Northampton, Massachusetts, United States
About the Highway Auto Salvage
Highway Auto Salvage is a premier car repair and store located at 182 Mount Tom Road in Northampton, Massachusetts. Our team of experienced technicians specializes in salvaging and repairing vehicles to ensure they are roadworthy and safe for driving. We offer a wide selection of quality auto parts for sale, as well as expert repair services to get your vehicle back on the road in no time. Visit us today and experience top-notch service and affordable prices at Highway Auto Salvage.
Photos of Highway Auto Salvage
182 Mt Tom Rd, Northampton, MA 01060, United States
Opening hours of Highway Auto Salvage
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Highway Auto Salvage
"Avoid this establishment; the staff is disrespectful and unprofessional. Despite confirming the part's availability (a Headlight which requires no tools to take out) with them over the phone before driving from Connecticut, upon arrival, they requested a deposit and indicated the part might be available later in the day or by Monday. It's clear that these individuals don't value their customers or understand the importance of good service. My recommendation: stay away!"
"You can not go and do pick and pull anymore , they are all unorganized , they lost the list of stuff we needed and only gave us half of the things still charged us and gave us faulty items , they pick the worse parts and crush the good parts . Very disappointed will be traveling farther away to a junkyard that has an owner that knows how to run a yard. Again went to get parts because they gave me wrong ones to replace there screw up and they still mess up giving me different year im wondering what hole all these people came out of, they should just close down to save everyone the torment ."
"BEWARE these guys are dishonest. I ordered a driver's side front door from Highway Auto Salvage. Paid a $100 deposit. They were adamant that they don't guarantee paint color, which was weird since I could see a picture of the door and the correct paint code on their listing for the car. I wanted to verify the color myself, but they don't let you on the lot and I got yelled at over the phone for even suggesting they go out and check themselves. Whatever. I waited a week for them to get me the door from the lot and they didn't call me back. I finally called them and they said the door I wanted was "rusty" and they were sourcing me another one from a different yard out of state. They wouldn't tell me any information on this new door including the color because they "don't guarantee color." This felt like a bait and switch, so I called back and asked a different employee to look up the door I originally ordered. This time they told me my door was damaged when they pulled it off the car and put it on their lift. I finally told them I wanted my money back. I didn't pay for a random door from a random car from out of state. The guy on the phone said no at first then finally yelled, "OK FINE GET YOUR REFUND" before hanging up on me. Surprise, surprise I didn't get that refund. Instead, I got charged a 30% restocking fee on that deposit for a door I never saw and that they hadn't even sourced yet. They never called me to tell me they damaged the door I originally ordered either. What were they restocking?! The door they broke? I've been to plenty of salvage yards and this was by far the shadiest one I've ever been to. Ended up paying them to break the door I wanted and never got."
"This place is garbage I bought a transmission for my 06 f150 so I walk in everyone was kind they worked really well with me and gave me a good price on transmission (750$) they told me all transmissions have been tested and under warranty for 90 days so I took it believing their lies I take transmission and truck to a shop have them put it on cost me 1200$ and my truck drove fine but had no reverse so paid another 600$ for them to take it back off then called highway auto salvage to either exchange it or give my money back and they refused to do so they said it needed to be reinstalled and taken to a transmission shop for a diagnosis which can run up even more money then they have the nerve to say over the phone that they are going to stop selling transmissions because this was a constant problem and they are just tired of it so that says a lot about them right there dealing with these people have been a nightmare looks can be deceiving they seemed like great people instead they are just people who love to get over on people and that is not right if you need something take your business elsewhere I personally found that mass used auto salvage is a great place fair prices with warranty and all parts are tested at yard before being pulled so it can be a wait but totally worth every penny at least you know what you’re getting actually works and you won’t do the job twice or in my case pay a mechanic twice"
"BEST AUTO SALVAGE YARD EVER!!! Called over 250 scrap yards and went to over a dozen and looked online everywhere for the clutch line for my Saturn Ion. I couldn’t find it ANYWHERE, until I came upon the brilliant, friendly, helpful, staff members at HIGHWAY AUTO !!! The massive amount of cars in their inventory allowed for me to find the part I was looking for in not one, but TWO cars there!!! I brought my tools, cut the part off, and paid ONLY $20 FOR BOTH LINES!!! This place is soooo awesome!! I can’t thank them enough for having the clutch actuator line for My 2007 Saturn Ion 2. I would recommend this business to anybody looking for parts for their car, as they have such a rich variety, and a friendly staff crew. ⭐️⭐️⭐️⭐️⭐️"
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