Nordstrom Rack 231 University Avenue, Westwood, MA 02090

"Enjoy the deals this store has. Only thing I’m bummed about is how early they close in the holiday season. Especially when other stores in the plaza are open until 11 pm."

"Poor service and unhelpful cashier. We got charged extra on several discounted item. At first the cashier refused to honor the price on the tag and charged double the price. After asking for a different cashier, they refunded the differences and we got the price as advertised. Beware of this lazy behavior from staff as you are losing on great deals from Nordstrom. Lots of parking spot. Clean store. Great changing room."

"recently had the pleasure of shopping at Nordstrom Rack in Westwood and I had an exceptional customer service experience thanks to Shahnaz. As I was browsing through the store, I was having trouble finding a bag that I had seen online. An employee with the name Shahnaz was working the register and I decided to ask her for some assistance. Not only did Shahnaz go out of her way to help me find the bag I was looking for, but she also provided me with some additional recommendations based on my preferences. Her knowledge of the store's inventory and her willingness to help me find exactly what I needed was truly impressive. Throughout our interaction, Shahnaz was incredibly friendly, professional, and patient. Her positive attitude and excellent communication skills made me feel valued as a customer. It was clear that she takes great pride in her work and genuinely cares about providing the best possible service to Nordstrom Rack's customers. As a frequent shopper at Nordstrom Rack, I have noticed that Shahnaz is always working hard and providing exceptional service to everyone she interacts with. she is a true example of outstanding work ethic and dedication to customer satisfaction. Overall, I had an amazing experience at Nordstrom Rack thanks to Shahnaz. Her exceptional customer service skills have left a lasting impression on me and I will definitely be returning to the store in the future. I highly recommend Nordstrom Rack in Westwood and specifically Shahnaz for anyone looking for a pleasant shopping experience."

"Shahnaz was very helpful and kind. She helped me to open up my 1st credit card. We need more good and smart people like her."

"They have a huge selection of clothes for men and women. The employees here are really nice. And they have the best shoes for every occasion"