Dunkin' 22 Western Avenue, Augusta, ME 04330

"Always a great pick me up to grab quickly at the drive thru!"

"Just absolutely poor service. Absolutely poor excuse for any customer service. Only 1 star for the review because the lady at cash register had such a impressive sigh! like being salty cause you had to take my coffee order! #Bare minimum"

"This is the only place between gardner and Augusta that can make a great coffee...and the service is good ....u go to gardner u get an hour wait an attitude and a cup of hot water ...so u choose"

"understanding the staff shortages due to the realities of the economy being unable to pay living wages - the descisions of this facility to close their lobby on a regular basis and not serve pedestrians in the drive thru is disgustingly classist to persons without cars. i just spoke at lenth to the person thru the drive thru window who told me she could not take my money since i was on foot..... sugested some door dash app.... lovely since i don't have a smart phone.... but begging and pleading for a cup of coffee with a hand full of cash before her, she threatened to call the police on me. they only want to serve the middle and upper classes who have cars and phones..... and call the police on anyone else..... fine.... i will never go there again!"

"Worst customer service I’ve ever had. Ordered inside— then waited while 3-4 drive thru orders were taken care of. I was told “I am required to do the drive through orders first, but I will get yours next.” I said no problem. Unfortunately 4 or 5 more cars rolled in and after fifteen minutes, I just walked out. Wasted $10. I do not think I will be visiting ANY Dunkin’ location again, because they just don’t seen to hire enough people."