Family Dollar
About the Business
Family Dollar is a one-stop shop located at 1525 State Street in Springfield, Massachusetts, offering a wide range of products including clothing, food, groceries, and household items. Customers have the option to purchase individual units of a product with a handling fee applied to each unit, or they can upgrade to a case to eliminate per-unit handling fees.
At Family Dollar, customer privacy is respected, and phone numbers are not shared with third-party vendors. For tax-exempt organizations, there is a process in place to ensure that the necessary information is provided and kept on file for future orders. Customers can also use gift cards to pay for all or part of their orders, with easy steps provided on the website.
Come visit Family Dollar for all your shopping needs and enjoy a convenient and affordable shopping experience.
Photos
Location & Phone number
1525 State St, Springfield, MA 01109, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"Is okay. Organization is clean and right. Prices are okay, not too pricey. It is not my go to Family Dollar."
"The store seems to be undergoing a complete decorative revamping - there were several "contractor handymen" working in the various details. As such, the store is temporarily in pretty deep disarray. Until I went to the register to pay for the baking pan I'd stopped in for, I hadn't noticed the handwritten "cash only" sign. Since I rarely carry cash, I was planning to use my debit card. However neither that or paying by check was an option; the head cashier said it had been about a year since she last accepted written a check. She couldn't remember how to put it through! The two staff people at the register were both professional, friendly and very apologetic. Meanwhile, one of the contractors stepped forward and insisted on paying for the item. It was $5 + plus tax, of which I had $2 of my own (I rarely carry much cash). The kind man wouldn't even accept the $2 or the change from his money. I also asked his phone number so I could reimburse him, which he also declined. Had this not happened, I simply would've gone to the Wal-Mart nearby, but his generosity saved me a trip. There are still good people in the world. That made my day!"
"I stopped in there to get a couple things. while shopping, I seen white zip ties with no price. I grabbed 1 package of 8 and went to both self-scan price kiosk provided. Neither of them recognize the product prob. because the SKU (barcode) had never been entered into the system. Seeing they weren't ever entered into the system, I asked if I could buy that small package for a dollar and/It three packages for $3.00... the manager would not meet me on common ground at ALL!$3 is the price take it or leave it...(Manager)... Needless to say, I did not purchase! I went on their website and seen a case of #36 for $36.00. He should have had no issue selling that unit for $1.00 to me considering the name is 'FAMILY DOLLAR'then correcting the issue after I left. After all, it's his job to keep track of inventory, not mine!"
"Once I figured out how the store was organized, I found what I wanted. Well, I found the store version, but they are very good cough drops. Nice staff, relatively clean and usually has what I want. I got some nice shirts and a scarf marked down too!"
"Management need to do a better job. Store is untidy, employees unprofessional and need better customer service training. Do not like going to any Family Dollar store. They all seem to Lack training, cleanliness and organization...Poor Management!!!"
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