Beacon Hardware 513 Church Street, New Bedford, MA 02745

"What a great experience for my 1st time going here! Michael was extremely fast and helpful in replying to my email even after hours. I brought my new Cub Cadet tractor in for a warranty repair. I was greeted by Dave inside the store. He had me bring the tractor around the back where I met Dana. Both of these guys were friendly and personable. I received a call only 2 days later telling me that the tractor was fixed. When I picked it up Dennis showed me exactly what the problem was and what he did to fix it. I’m a huge fan of fast and friendly old school service, which you don’t see much of anymore, in any business. These guys were all great and I intend to be a repeat customer of theirs in the future. Thanks to everyone at Beacon Hardware! You’re the best!"

"Loved it. They are so helpful and polite. A little on the expensive side. They should keep some chalk pain on hand for us old refurbishers. Lolol."

"Absolutely love this place. They have EVERYTHING I need for work. I'm a landscaper and almost every week I need something new to do a job. They're extremely helpful and nice. They have an amazing selection and have more equipment than I first thought they would. I 100% recommend shopping at Beacon for most equipment needs"

"Very very disappointed. I’ve been coming here for a couple years with no issue. Very helpful people with great inventory. An associate in the paint department sold me two quarts of the same paint. One for the first and second coats and one for touch ups. The touch up quart was very clearly mixed wrong and no one wanted to do anything about it. In fact, the paint associate with glasses told me it was all my fault and I should have expected a color difference. Again, they were the same color code. Worst customer service I have ever received. Absolutely zero importance to customer care. Not a “hey sorry about that” or any sort of explanation. Very regrettably will never be returning."

"This is a good place to get a suggestion of where else to buy what I need. Most of the time, they don't have what I was looking for. But the DIY market doesn't seem to be what they're geared up for. Still, I do like to try them first, because it's a good local business and I do try to shop in them, just on principle. The staff is friendly and knows what they're doing which is a help, even if I have to go elsewhere to find what I needed."