Chipotle Mexican Grill 2422 Lafayette Road, Portsmouth, NH 03801

"This location is one of the worst restaurants I've ever been to. As many other reviewers have stated, they are never open during the hours they say the are, the food is incredibly inconsistent, and the staff...well I think the time of hiring irritable teenagers who refuse to do work or even be helpful is over. Someone who is an adult and has restaurant experience needs to do a complete rehaul. The last four times I have gone there they were either out of everything I've requested (veggies, beans, rice, lettuce, salad dressing) or I get two pieces of barely cooked onion as my veggies. I took a friend who had never tried Chipotle for lunch, as you can guess, it wasn't open on a Saturday at 1:00PM! If you're not open during lunch or dinner on the weekends, your business plan needs serious attention. To be honest, I don't know how this location stays open. It is close to my house which I always loved because I could stop by for a fresh yummie vegetarian meal. Not any longer. The last time I was at this store, I tried to order a salad with beans, rice, veggies, and salsa. They were out of literally everything. I asked how long it would be for veggies to be grilled, the kid (and yes, I mean a kid) sheepishly asked the other kid on the grill and was told, "we're understaffed and won't be making any more grilled veggies or salad dressing for the day". WHAT?! This is all happening while I'm watching four other kids standing in the back talking and using their phones. I think the "we're under staffed" schtick is becoming tired. If you don't have the staff to run the place properly, then close the location. I'm actually surprised how little oversight seems to be going on. At this point the health department may want to stop there for lunch to see what their experience is."

"Awful- and after eating it I feel awful - no napkins in napkin dispensers - no white rice , messy AF - the guacamole had a huge piece of avocado peel in it as well as what looked to be old dried out pieces of chicken or some other mystery ingredient…"

"Best veggie burrito bowl and always consistent. Can't believe it took me so many years to figure out how delicious this place was! This is by far our favorite location around, it's always clean the staff are quick and kind and it's never as packed as many of the other locations."

"Lettuce was rotten and dirty. Found a live little green bug in my guacamole. Told the counter person who told the manager and her response was that's impossible. Don't eat here. Than on top of it you have an employee with a bloody nose handling food with no gloves"

"I just don't see how they can be serious about this presentation of their tacos. I ordered this for lunch today and I am looking at it in disgust wondering if I would be better off not trying it at all. Very unprofessional and lacking in pride and presentation at the very least. would be nice to have a container or plate or something, but the tacos are literally wrapped in tin foil thrown in a brown bag. Order # A4QCA7 picked up 1/10/23 at 1:40pm."