Dunkin' 111 Massachusetts 6A, Sandwich, MA 02563

"great dunkin, very clean and well stalked and friendly worker. fast and friendly service even for late in the day. drinks was made fast and correct how I like it, and I had a amazing experience with the worker matt very exceptional."

"came in Monday night. took the employee a while to ring my order in and ended up getting something i didn't order and had him make what i ordered and was burt also so gross. i saw him pick his nose and rub his head and got my donuts with his hand it was totally gross and unsanitary me and my wife and I thrown out are donuts after seeing this"

"service absolutely sucks here now coffee was made wrong tasted gross and the bald employee working gave me and other customers attitude and to f off about my drink"

"The old woman with the long ponytail who works here is by far the RUDEST person I have ever had the displeasure of dealing with. Today was the last straw for me, a gentleman had a problem with his order and wasn't the nicest about it. The girl who waited on him left the front crying because of him. This old woman then starts yelling at the kid making coffee and yells again saying "I'm not yelling at you" when she clearly was yelling at him!! The customers were uncomfortable with her behavior. Then she began yelling at the poor young girl who walked away crying telling her she could go home if she didn't want to work. It was SOOO awful I walked out without ordering. I had already waited in line and was now at the counter waiting to order but I just couldn't listen to this rude old biddy. It was not worth seeing her berate the two other young employees. This is not the first time I have seen this woman be rude and yell at customers and employees. I will NOT give this Dunkin my money as long as that old lady is there treating the employees and customers like garbage. She needs anger management or not work in the service industry if she can't handle it. Unacceptable behavior, if I was that young girl I would have given it right back and quit. Brenda Chase, you are a terrible human!!"

"Worst customer service and quality of product. Bagel minis were ice cold in the middle, my tea was not made correctly, but the worse thing was, I ordered a small mango refresher. One girl took my order, another girl delivered my order, I checked the label on my order and it said small pineapple mango, but the drink was a strawberry dragonfruit. I brought it back in and a third worker said they don’t carry that anymore. Ok, it took two steps to order and make this drink; why couldn’t any other person tell me that? And then the girl who remade the drink gave me the stink eye when she gave it to me. My e entire order, a large iced tea, 2 orders of bagel minis, and the small refresher all had issues and were poorly made. Bad attitudes, bad service, and disappointing food. Dunks should be ashamed of themselves. They insist on monopolizing the industry yet allow this kind of thing to happen daily. How about closing a few hundred locations, adequately staffing the remaining ones, and offer better training and quality control?"