Dunkin'
About the Business
Dunkin' is a popular bakery and cafe located at 167 State Street in Newburyport, Massachusetts, United States. Known for its delicious selection of pastries, sandwiches, and coffee drinks, Dunkin' is a go-to spot for breakfast, lunch, or a quick snack. With a convenient meal takeaway option, customers can enjoy Dunkin's tasty offerings on the go. The cozy atmosphere and friendly staff make Dunkin' a favorite restaurant and store for locals and visitors alike.
Photos
Location & Phone number
167 State St, Newburyport, MA 01950, United States
Hours open
Monday:
4:30 AM - 7:00 PM
Tuesday:
4:30 AM - 7:00 PM
Wednesday:
4:30 AM - 7:00 PM
Thursday:
4:30 AM - 7:00 PM
Friday:
4:30 AM - 7:00 PM
Saturday:
4:30 AM - 7:00 PM
Sunday:
5:00 AM - 7:00 PM
Reviews
"Terrible customer service... I walked in to place an order for 2 dozen donuts, the employee sighed, and said "just kill me, someone needs to just kill me today" to her coworker. You're putting 24 donuts into a box and that's somehow too difficult for you? Sickening attitude - get better..."
"It was my first time using the app and the young woman who took my order was very helpful and understanding. I ordered a small unsweetened iced tea and an egg, cheese and bacon without bread. They gave me two eggs which was nice. I only wish they wouldn't charge full price because it's without bread."
"Manager and staff are constantly screaming at each other. It is a 50/50 chance you receive the correct order. Despite living near by, we now drive a few miles out of the way to get coffee."
"Large hot chocolate is legit half full Bacon avocado toast has no bacon and barely avocado…. Drive thru lady commented ‘Jesus’ on the quantity of food I ordered It’s not my fault I’m this obese"
"I hate giving bad reviews. I always try to be honest and fair. I’m good understanding and helpful. But this location drove me mad today (Saturday 08/27/2022 at 3:30pm) I was enjoying my day with friends, we got into drive-thro, I was really good mood. I was ordering my order and the lady was aggressive, rude, bad mood. Putting us pressure to finish the order. I asked her please don’t be rude, we are 5 ppl, we need time to see the menu and order. She started screaming. I just went to finish my order at the window. She said: you are all set, won’t make anything for you here, get out. Me: I just wanna pay and we are leaving! She was screaming and putting us nervous. I said I will call the police. She said I will do it for you. (Embarrassed) How someone like this lady can work with ppl (guest/clients). I feel really bad, because never in my store. One of my employee will do it. Working with ppl needs: listening, be patience, helping, understanding, calm down, helpful, smiling. I really hope this location has a better training with their employees."
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