Li Lai Wok

"I purchased some food through Seamless. When I went to pick it up, the young man behind the counter saw me waiting, but the tried to serve a customer who came in behind me, ignoring me. I spoke up and told him that I was next. He continued to ignore me until I advised that I had ordered online and was there to pick up my order. He then got my order and handed it to me. There was no receipt or list of what I had ordered. He said I had ordered online. I had to remove every item out of the bag to make sure I was given what I ordered. I advised the young man that he had to treat all customers with respect who purchase from the restaurant. He turned around and walked away as I spoke to him. I am an African American senior female. I was not rude or insulting. I am a paying customer. This is a Chinese restaurant. It is time that we receive the same respect shown other customers, regardless of the culture of the business owner."

"Rating this restaurant 1 star solely for one reason. I ordered two spring rolls and was instead given 2 shrimp rolls. Being that i have a severe shellfish allergy it was something that was not only life risking but also very upsetting. I had put emphasis on my order for them to incorrectly give me the wrong item. i feel like the restaurant needs to practice paying attention to detail, due to others like I that may have an allergy."

"They sent no condiments (no soy sauce, no duck sauce, no mustard, absolutely nothing) and no utensils even though they were specifically requested. This is basic stuff, guys. Unacceptable."

"40.00 order and totally disappointed, never again! 17.50 platter for 2 included 4 chicken fingers size of pinkie, 3 over cooked chicken wings, guess we spilt 1. 2 egg rolls ok, 4 small small beef teriyaki. Totally overpriced. Nevermind over cooked 2 spareribs, I mean bones no meat. Don't order pork cabbage soup if that's what you expect. I received a soup with everything but the pork and cabbage. 40.00 disappointment thinking I had lunch for tomorrow too......terrible"

"Been coming here since the 90's. Have complained about their egg rolls (1.69ea) and there has been just about nothing in them lately. They just ignore the issue. Very disappointing. Also food is inconsistent. Hope you get a good day if you decide to go ."