KFC

"I put an online order in for the 10 dollar 8 piece bucket of chicken and 2 wraps for 2 pm. I got to store at 5 of 2 .I went up to register told the girl my order she said that I canceled it. I said iam standing right here I didn't cancel. She had no response. I asked can I order it though you .she said no go outside and reorder. I said how long will that take. She said as long as it takes. I explained I didn't hang wrong and checked my email .the order was canceled while I was standing talking to her. I was fuming I left went home and called the manager .I explained to him he said nothing I can do .I asked is this except able customer service. He again stated nothing I can do .there is always a way to make things right KFC doesn't care about its customers. They win I will never go there again"

"ONCE AGAIN I PAID $15 for the wrong meal and female gave me all drumsticks. It’s not that difficult to put a breast, wing and thigh into a box!!! Stay away!!"

"Placed a very large order online at 12:30 pm for a 5:15 pick up time so we would not slam the drive thru.Added to our order at 3 pm for 5:15 pick up as well. Arrived at 5:15 to find the second part of our order waiting for us.Asked twice about the first part of our order and no one would respond to us. In the mean time large orders were being put together for drive thru.Finally they said they were working on the rest of our order.After waiting till 5:30 we finally got the rest of our order and of course the first part of our order was cold. Arrived home with over a $100 worth of cold food for a party. Guess we should have just ordered thru drive thru and slammed them."

"Literally whoever owns this store is clearly stealing money from the KFC franchise. It's like the purposefully hire incompetent people to written they're and literally train their employees to provide the worst customer service. It's not even 930 and they serve me stale fries when they still have 30 minutes to close. Whoever owns this store I really hope only the worst for you. KFC fire this fool and everyone that works there. They are stealing money from your franchise. I've ordered from here on over 10 occasions and my meals have either been completely wrong or I've been given food from the previous day or that is just old and inedible. This place is a dumpster fire."

"KFC recently remodeled and is now the cleanest and best looking fast food restaurant I have ever been. The floors, tables, chairs, bathrooms are spotless. The staff are polite, courteous, and fast. I noticed when not serving customers, they are cleaning and cleaning. The chicken is fresh and taste right out of fryer. You have to go in to check it out yourself. You will be in disbelief!"