Cost Cutters

"We had an appointment and got there 5 minutes before the appointment. We were told that they were working on a perm and could not honor our appointment. I explained that we had an appointment and was told that it did not matter that they use their appointment book at the location and the online system does not know what is really available. Fix this people!! Went across the street to Supercuts and they took care of us."

"Hot or miss, I bet they don't succ ya! I mean it's alright, my usual spot. Sometimes good, sometimes bad"

"love my hairdresser Yvonne but the manager is so disrespectful of her talking down to her.Manager is rude with a puss in her face. If it wasn’t fir Yvonne being there I would not go there"

"Was tryna find a place for cheap paper towels. Thought it was a dollar store type place. Very bad name for business. What does cost cutting have to do with hair?"

"I highly recommend Maria G if you’re looking to have your hair ruined on your birthday. I went in with 1/4 inch roots, just needed them touched up to match my hair. Instead, Maria dyed my roots gray, leaving me with a gray crown. When I had first went in at 12:30 for a consultation, Maria assured me this would be a quick and easy job. When I arrived again at 4:30 for my appointment, Maria actually complimented how healthy and blonde my hair was before she started destroying it. While the dye was being applied to my head, it was dripping down the side of my face. I have a purple stain on my right arm from Maria carelessly dripping around dying agents. While my hair was toning, Maria started cutting another client’s hair. She set a timer for 20 minutes, however before the timer had gone off she abruptly stopped cutting the other client’s hair and said the toner was starting to set for too long. Concerning! When my hair was finally washed, immediately I could see the gray all over the top of my head. Maria begins to suggest that I allow her to do my hair again. After 3 hours of being there she wanted me to stay longer so she could do another experiment on my hair. When I asked to speak with her manager I was told to let Maria do my hair again. Why do they not understand that I have other things to do with my life than sit inside a Cost Cutters while Maria tries to fix her mess. Excuse me for not feeling confident that the person who messed up my hair could somehow fix it. I was told I could leave without paying. I agree, I absolutely shouldn’t have to pay for Maria’s screw up…because let me guess..Maria isn’t going to pay me $200+ to go to a REAL salon to get a corrective color. Out of curiosity I asked Maria if I could see her cosmo license, she proceeds to tell me she doesn’t have one (while another client is in her chair for a haircut)! That would make sense given what I now look like. Maria’s manager’s manger asked me who I thought I was asking Maria is she had a cosmo license, clearly she missed the part when I introduced myself as the women who Maria just dyed gray instead of blonde. Customer service? They have NEVER heard of it! Management has a lot to look into, including themselves. If none of them were willing to drive to the salon to fix my hair, why on earth did they expect me to drive back tomorrow when it’s convenient for them to fix my hair. Unreal. The salon itself is disgusting. BROWN leaky ceiling tiles, right about salon chair and above the hair washing station. Overall, I highly recommend Maria G for anyone who wants to hate their hair, she is amazing at providing that service."