Dunkin' Hinsdale, NH 03451

"Good service, food and coffee as expected!"

"I preordered on the app, did my grocery shopping. Afterwards I waited near the mobile pick up station I saw my receipt there with my order, I figured they were just behind or short staffed. People were ordering and getting their coffee very quick, then after about 10-12 minutes of just standing there (being considerate that they might be short staffed) I asked one of the employees if they were still working on my order and he told me that they were “out of cold brew” he seemed very careless and annoyed, I asked to get a refund and while looking away he responded that I needed to call. A much younger gentleman who appeared he had just come back from break was a lot more attentive and helpful than the other two employees, he offered to make something similar, or to keep the receipt and claim it another time I returned to Walmart, but at this point i just wanted to leave. I was very upset because the other two employees had seen me grab my receipt and wait there for about 10 minutes. None of them approached me or asked me if I was waiting for something. These two employees have very poor work ethic and poor customer service, the way they communicate with customers is the worst that I’ve seen and experienced, they make no eye contact and are extremely unapproachable. This was my second time giving Dunkin’ a chance, both times I had bad experiences but this one was by far the worst, never again."

"Got the super special order coffee in less time than it took to pay for. Coffee jumped off the seat of the cart right after we exited through the doors to the outside. Went back in for a replacement, got one of the 3 part special ingredients out and he repeated the rest back to me. Told him we spilled the 1st one in the parking lot and got the 2nd one free even when I tried to pay for it. Will be returning later this week!"

"Everyone is very nice and they don't waste any time taking your order and getting your order to you. Over the Thanksgiving holiday DD was swamped with black Friday shoppers. It was amazing how many staff were behind the counter, all working together like a fine tuned machine from taking your order to keeping the long line moving. And Krystal, the Manager, has always been pleasant and friendly. And finally, the Hinsdale DD has the best coffee of any DDs in my area."

"Overall this is a decent Dunkin' located in Walmart. They have everything you would usually want. The staff is friendly but they seem a little stressed at times. I have never had any mistakes with my orders. So yeah, definitely a good location. Get your coffee and walk around the store. Just please don't leave you cup laying around. Why is that so much to ask?"