CVS 1187 Main Street, Richmond, RI 02898

"They even hang up on you after extended waits on hold.This establishment has completely gone downhill since Angelo Morgantini left.Oh and for prescriptions to be filled just know that they will not make it at all convenient!!!They should name this CVS INCONVENIENCE STORES!!!The worst pharmacy by far!Happy to transfer over to Walgreens at Electric Boat in Groton Connecticut with this new job!Never returning to this place once I am officially hired in Groton Connecticut!!!"

"This location has gone to garbage… No longer a UPS access point… The pharmacy is understaffed… They text me 5 times a day about prescriptions I don’t need.. Then they text saying medications ready to pick up and you go there for them to tell you there is and was no order in the system… I’m showing them the text cvs sent and they treat you like an idiot…Every month a headache for some acid reflux medication …understaffed and miserable"

"I was not having much success using there photo kiosk. I needed the perfect picture for father's day and could not get the crop right . It's took a few attempts and almost the whole front end team if the store putting our heads together. finally we came up with the right sequence and I got the pictures. I can't say enough for the perfect services I got today. Thank you all. I'll be back soon."

"I've been using this particular pharmacy for over a dozen years. Have to say the "pharmacy customer service" is well just not what I expect for # 4 on the Fortune 500 List. The Woonsocket, RI-based business is the world's 7th largest by revenue, No. 4 on the Fortune 500 list, and the largest company helmed by a female CEO, Karen Lynch. Today after my visit my physician's visit knowing that the pharmacy would need time to fill my rather common antibiotic. Much to my dismay when I arrived and waited 15 to get to the counter, only to find out my script was "on hold" then to be shuffled to the other window where I wait yet again for some miserable young pharmacist to ask whether I had insurance, I told her no. Then she told me it would be $32.85 & be ready in 15 minutes. Seriously if the prescription cost a few hundred or few thousand dollars, I would see the apprehension on filling it. But $32.85 is not enough to break the bank. I'm still mad because I didnt get it filled because I've already waited in store 20 minutes and 2 hours before I ever got there. CVS texts me for everything under the sun, don't suppose they could text you when they are going to put a script on hold."

"This review only refers to the on-site COVID testing conducted here. You're able to sign up online for a rapid, PCR, and flu test. However, when I arrived, I saw this incredibly professional sign taped to the window, which stated, "No rapid tests at this site." I would consider this penitent information. I would've chosen another location if I knew this prior."