Tender Heart Vet Care PC 7 Pearson Boulevard, Gardner, MA 01440

"Dr. Jen and her staff are great with my German Shepherd. They love her like family."

"Every encounter with each person regardless of position has been so wonderful. They took great care of our pup, and also of me with my questions and nervous concerns. They definitely enjoyed meeting and getting to know our dog as her own being, not simply another dog and I’m certain that’s how they treat every soul. The information was clearly presented, cost, procedure, purpose, options, benefits. I never felt like I was being sold something. The offices were clean, smelled fresh. During her procedure, the communication was great.They asked before adding anything, explaining why it was recommended. She was well monitored, not left alone to recover. If you feel the prices are high, please look at the itemized quote and notice that it is also the cost of the materials, meds, everything going up, not necessarily being nickeled and dimed. There are payment options and a caring staff. Everyone is doing their best. These folks are. I’m glad for their experience and loving, gentle up to date practices. Some pics of our happy, recovering girl in her safety space! Thank you!"

"My family has used this vet since my childhood dog. Three dogs later (soon to be 4) and there is not a single other vet I’d want to see. Jennifer and her team are so attentive, kind and genuine in every interaction. I’ve never once felt like my dogs weren’t in the best care, or that any concern wasn’t important to them."

"My mom has been bringing her pets here for years and I finally brought my new kitten in to be neutered. Everyone we encountered was gentle, friendly and informative. They took us in last minute a week a later when he was having some issues at the surgical site. I feel they genuinely care about the health of the animals and putting the owner's mind at ease when their pet is in distress. So far we are loving this practice!"

"My dog had a dental procedure at this practice, and a day and a half later spent the night throwing up and eventually threw up a piece of gauze. The vet refused to take any accountability and insisted that he must have ingested the gauze after leaving the practice. I don’t even own any gauze and we only do short supervised leash walks. She also refused to consider a partial refund for the procedure. Do not recommend. Particularly for anything surgical due to the unnecessary risk my dog was placed in, by leaving a piece of gauze in his mouth for him to swallow in recovery where it easily could have occluded his airway."