BYOD dog wash 617 East Broadway, Boston, MA 02127
About the Business
BYOD Dog Wash is a one-stop shop for all your dog grooming and wellness needs. Located at 617 East Broadway in Boston, Massachusetts, our store offers DIY baths, drop-off baths, and full grooming services. You can simply walk in and use our state-of-the-art stainless steel bathtubs, shampoo mixing units, forced-air dryers, towels, and brushes to wash your own dog. Our friendly staff will be there to assist you every step of the way and clean up after you.
If you prefer a more hands-off approach, we also offer a drop-off dog wash service by appointment. Our floor staff will take care of washing your dog while you run errands, so you can pick up your freshly cleaned pooch in no time.
In addition to grooming services, we stock a variety of food, treats, gear, and accessories for your furry friend. Each store carries a different selection of all-natural dog foods and holistic treats, so be sure to call ahead to check availability. Our staff can also help you find the perfect raincoat, bed, booties, collar, or other gear for your pup.
Visit BYOD Dog Wash at any of our locations in Cambridge, Newton Centre, or South Boston to pamper your dog and keep them looking and feeling fabulous. Contact us today to learn more about our services and products!
Photos
Location & Phone number
617 E Broadway, Boston, MA 02127, United States
Hours open
Monday:
10:00 - 18:00
Tuesday:
Closed
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:30
Friday:
10:00 - 18:30
Saturday:
10:00 - 18:00
Sunday:
11:00 - 18:00
Reviews
"Thank goodness for this place and their BYOD bath option. Staff were so helpful. And there are plenty of treats to bribe the pup w pre or post bath."
"Brought my 6 months old puppy for a nail trim. Great experience, very quick and gentle, he had no reason to be scared or upset. Also incredible price -- $4 per paw (my own manicure costs a little more :) ). Will definitely be back. Highly recommend."
"Jay the manager fail to call back to confirm appointment. Then said next appointment was following Thursday. And did not try to fix her error. . I thought that was poor business relation. Be aware....."
"TERRIBLE CUSTOMER SERVICE!! I scheduled my dog for a bath and grooming. They called and said they had to cancel her appointment bc they were short staffed. I said no problem and happily rescheduled. The new appointment day came and we in the car on our way when I got a call 15 minutes prior to the appointment time that they had to cancel again because of short staffing. I was obviously frustrated with the lack of heads up but said ok, we can reschedule again. I asked for a discount on our visit since I had now scheduled two different days around this appointment, traveled in the car to the appointment and wasted time and money. Not only did they refuse any benefit but the owner wouldn't even take the time to talk to me when I asked to speak with them. I said they could call back another time and they refused to call back as well. Putting a customer out two times and not offering even an apology is pretty awful."
"Had the best experience at BYOD today, specifically with one of the employees Jenna. My dog is petrified of getting her nails clipped and was visibly uncomfortable entering the store. Jenna took extra attention, time and care to help my nervous pup. She went above and beyond and even offered to work with us moving forward to get my dog more comfortable with the whole process. I’m so impressed and grateful for this experience and Jenna kindness. Highly recommend!"
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