Chestnut Hill Dental 631-A VFW Parkway, Boston, MA 02467

"The dental care I received from Dr. Shaima Tabari and the Chestnut Hill Dental team was very professional, personalized and outstanding. Dr. Shaima was very attentive to my concerns and made me feel comfortable that resulted in a very positive results."

"As a senior citizen who has moved frequently, I've faced the challenge of finding a new dentist each time I relocated. Unfortunately, I've recently encountered difficulties in finding a reputable and trustworthy dentist. Over the years, I've encountered numerous dentists who seem to recommend unnecessary and costly procedures solely for financial gain. My most recent experience with Chestnut Hill Dental at 631-A VFW Parkway in Chestnut Hill was particularly disheartening. I chose this dental practice because they were within my insurance network. I had recently undergone a root canal performed by an endodontist on one of my molars, and I needed to replace the temporary filling (which had been placed by the endodontist) with a permanent one. Both the endodontist and my former dentist had recommended a specific filling with the dental code D2391. I reached out to my dental insurance company, and they informed me that the contracted fee with dentists in their network for this procedure was $160, and my out-of-pocket cost would be 25%, amounting to $40. I scheduled an appointment with Dr. Prasadini Shetty at Chestnut Hill Dental for the D2391 filling on my molar. However, upon arriving for my appointment, I was informed that they intended to perform a core build-up, which they quoted at $278 as my cost, with the remainder covered by insurance. I reiterated my request for the D2391 filling. A core build-up is typically recommended when the tooth's structure is weak and a crown needs to be done on the tooth. In my case, I already had a crown on that tooth. The endodontist had skillfully performed a root canal by drilling a small hole through the crown. After some persistence, they finally agreed to proceed with just the filling. At this juncture, I became increasingly uncomfortable with their insistence on an unnecessary and costly procedure. For the filling, they requested an upfront copayment of $49, even though my insurance company had assured me that my payment should only be $40 (25% of the contracted fee of $160), and I had already met my deductible for the year. Their explanation for the $49 figure was perplexing. I insisted on paying the $40 as advised by my insurance company, indicating my willingness to cover the additional $9 if my insurance determined it to be necessary after billing. However, they continued to press for the $49 upfront payment before proceeding with the procedure. It became evident that their primary focus was financial gain rather than the well-being of their patients. Fortunately, I recognized their true priorities before committing to any further treatment. Furthermore, I was dissatisfied with the condition of their facility, which was located in a damp, enclosed basement with noticeable rust spots on the ceiling."

"My son hates going to the dentist so I’m always nervous when we start a new relationship (as we did recently after relocating from MD to MA). CHD couldn’t be a more welcoming, personable and professional place. They were so engaging (from the administrator at the desk to the dental team.) He was even smiling on the way out with freshly cleaned teeth. :-) 5 stars ⭐️ Thank you so much!"

"I found other dentist offices to be much nicer. Two girls at the front desk were doing lots of gossip with each other about other employees and customers and made our family feel not comfortable. Not professional front desk."

"Just had my first appointment at this office for a cleaning yesterday and I am impressed! Everyone seemed very friendly. The hygienist (Aliya) was a consummate professional - thorough, but gentle. My teeth have never felt better and I will be going back for future cleanings."