Extended Stay America - Boston - Waltham - 32 4th Ave.
32 4th Avenue, Waltham, Massachusetts 02451
About the Extended Stay America - Boston - Waltham - 32 4th Ave.
Extended Stay America - Boston - Waltham - 32 4th Ave. is a comfortable and convenient lodging option located in Waltham, Massachusetts. Situated at 32 4th Avenue, this establishment offers spacious and well-equipped rooms perfect for extended stays. Guests can enjoy amenities such as fully equipped kitchens, free Wi-Fi, and on-site laundry facilities. The hotel is conveniently located near various attractions, restaurants, and businesses, making it an ideal choice for both leisure and business travelers. Whether you're in town for a short visit or an extended stay, Extended Stay America - Boston - Waltham - 32 4th Ave. provides a cozy and welcoming atmosphere for all guests.
Photos of Extended Stay America - Boston - Waltham - 32 4th Ave.
32 4th Ave, Waltham, MA 02451, United States
Reviews of Extended Stay America - Boston - Waltham - 32 4th Ave.
"Staff was friendly, breakfast was just grab n go with just coffee, muffins and protein bars. But the room were have very bad smell as of roaches treatment was done and there are roaches in the bathroom and also there was water clogging and you need to wait till it get cleared. Not recommended for holiday only preferred if it's short stay."
"I moved in after experiencing domestic violence. This was to be a transitional solution to a temporary problem. I booked a four month stay and was told that the price would be consistent for the entire duration (because of the promotion they provide for long-term residents). Additionally, they promise to clean the rooms bi-weekly. After a month of staying at the hotel, my room was never cleaned. I happened to attempt to clean my room when Julio, the District (or Regional) Manager (?), inquired about my satisfaction with the cleaning. I told him it was non-existent and that the housekeeper, “Maria,” never cleans the rooms. He began to insist that the staff find a way to get me out of the hotel. His exact words were, “I don’t care, find anything. Just get her out tonight!” Thereafter, he raised the cost of the hotel to an exorbitant amount (I went from $706 weekly to $957 weekly). He even canceled my reservation and forced me to pay an additional $2800 to continue to stay (all on the same day). Julio did not appreciate my feedback that included the roaches coming out of the draws and the used bar of soap in the bathroom on my check-in day. Maria, the housekeeper, is accustomed to calling Julio if any customer complains of the filth and in turn he removes the customer (this also happened to a traveling nurse). In addition, I’ve watched Julio bully his staff (one committed suicide in building 52 4th Ave). The hallways smell of urine. I’ve witness feces in the hallway once. There are trash outside the doors and kids running around in the hallways every evening (unattended). Additionally, the fire alarms go off nearly every other day which causes poor sleeping patterns (I mean, who wants to have a fire drill every night and morning?). I am so happy to hear that the Department of Public Health is taking these complaints seriously. I tried reaching out to Extended Stay, and the company contacted Julio to do his own investigation (you can’t make this up!) and of course, this furthered his bullying tactics. Now that I’ve received a promotion and get to round with the right persons and organizations, I am eager to extend my observations to the city of Boston. I look forward to tougher oversight being implemented on Extended Stay, particularly since your leadership is currently exploiting the marginalized."
"Our 1st room had 3 live cockroaches (until we killed them), a broken drawer, a broken tp dispenser and an unpleasant smell. Inside our room with the door closed, we could hear some kind of alarm (smoke/co) chirping all day and all night. It was either coming from the hallway, or a nearby room. We reported this to the front desk, but it was not resolved during our 4 night stay. On our 4th night, we had to change rooms because the bathroom ceiling vent began dripping water. The new room also had an unpleasant smell, and had 3 dead cockroaches. One of the elevators would not open on the 2nd floor unless we pushed the "open door" button. Overall, this was a really gross place to stay. I think the place needs a deep cleaning, a lot of repairs, and serious extermination service. The staff was pleasant though."
"The room was disgusting. The pullout sofa bed was stained with a clump of hair in the middle. There were no linens for it. Booking was for 3 adults but only enough towels for 2. There was no shampoo or any of the cooking utensils that were supposed to be in our extended stay suite. Got moved to a different room with broken ac and told to shut the curtains in daylight. In the second room there was long blonde hair on the coffee table and a ring of black mold in the bathroom sink. Won’t issue me a refund when we had to leave and stay somewhere else."
"My husband and I traveled from Nova Scotia to visit Boston for a little over a week. We were on a budget, and chose this hotel based on its proximity to Boston, as well as the price and the neighborhood. There were a few snags, our room was not ready when we arrived, and we were put in a queen room, instead of the king that we had booked. However, it is clear that the hotel was short staffed, and as some who spent years working in tourism and hospitality, I think the staff handled it very well, which is why I did not deduct any stars from my review. The hotel was clean, for the most part, I can't say the same for some of the guests, again, not the hotel or staff's fault. Our room was clean and comfortable, and the A/C worked quite well(it was very hot during our stay). We had to request the items we needed for the kitchen, which was easier to just pick up at the front desk as opposed to waiting to have it delivered. There is on site laundry and fitness centre, as well, you can use the laundry at the second location which is right behind this hotel at 52 4th Avenue, if the washers and dryers are in use. We did not get any housekeeping service, not did we request it during our stay. The hotel does not have its own on-site laundry for linens, towels, etc, so you have to take your towels to the front desk and exchange them for clean ones, and housekeeping is available upon request. Side note, there is no bathroom in the lobby, which is an important piece of information for some. Overall, the staff were very nice, everything was clean and maintained, and the neighborhood is lovely with several restaurants within walking distance. The free breakfast consists of granola bars, and hot beverages. We would stay here again."
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