Econo Lodge Cranston - Providence

"The room and property did not look like what it did in pictures. The whole front office was in the middle of a renovation project which is understandable, but my room looked awful. The window latch was broken and window was left open. The cable box needs to be replaced, It kept overheating and shutting off. The free wifi did not work. The Homeless and addicts around every corner didn't help. Parking was atrocious and small. The amenities are old and outdated. Definitely not worth for what I paid for."

"I only stayed here because my company paid for it but I don’t recommend at all. There was a roach in the tub my first night and the room was that all clean same with the towels. The mattress underneath had stains and was gross. The second room I had the chain lock was missing and just overall smelled and looked gross. Location wise it’s decent with shopping plaza across the road but whole place looks sketchy with sketchy people."

"This place is a dump. Highly recommend staying away. They do not respect privacy. Rooms had bedbugs and roaches. They go in your room without permission or consent. Owner says he can do whatever he wants. Room had bed bugs (room 151) when we complained they automatically blamed it on us. We stayed at a previous hotel with no issues with bed bugs. They changed our room (147) only for our privacy constantly invaded daily. This room had roaches and couldn't complain cause they blame us for that also. Then a week before our check out day they kicked us out claiming our children were being to loud cause we had someone under us constantly calling for every little noise. Also refused to refund for the remainder of the month. I have contacted LT. Governors office plus a few other agencies to report these matters and hope an investigation is done. Edited to reply to comment. Sam you're a complete liar. The city and state are well aware of the issues going on in your motel. We're not the first people to complain about these issue to the government. It's ignorant for you to blame the customer for your bug infestations. The bugs we found were way to big for someone being there 3 weeks to bring in. Learn about pest control before accusing customers that they brought them in. Also only had 2 adults and 3 kids in room at max. We originally had a larger room before we were getting bite by bed bugs. So you putting us in a smaller room is on you. As for the cat your employee which you fired said it was ok long as it wasn't a dog."

"Pictures online were very deceiving. Booked a suite for a nice weekend getaway. When we arrived, the outside looked run down with construction. Clerk who checked us in said to lock our doors, that was the second red flag. When we got to our over $300 a night suite , the front window was broken, the bed looked like it had been slept in. No toilet paper and bathroom looked like it wasn't cleaned. And the tub didn't even have a stopper to work properly. Not that I wanted to use it after seeing the state of the room. Nope! Not staying here especially with that price tag! Luckily we were able to get a full refund no problem."