ALDI 354 Russell Street, Hadley, MA 01035

"My wife and I enjoy shopping at this store because it's not only clean and well organized, but the employees seem very friendly. Today we were charged for an item which we never purchased. I don't know how that happened, but from now on , we will be using the self checkout registers."

"Prices are great and food is quality. Can always get what I need here. Was surprised that I couldn't find canned spinach."

"Love the prices can't beat them here however I mainly went for the holiday stuff people were talking about to find it empty... Like completely, and this was around the middle of December so I was very surprised by that and disappointed kind of the only reason I went. Still they do have good prices on food and sometimes they have seasonal items"

"Usually good, but the cashier with black nail polish who looks like Edward Scissorhands is kind of rude. He needs to get better at talking to customers"

"Love Aldi. Love the prices. Love the staff. Self checkout is a disaster. Every store has multiple people at registers except this Aldi which is trying an experiment to have you help yourself. I get it. But it's not realistic. Older people get confused. The machine says to keep moving right after you just scanned an item. It's aggressive. Having someone just stand at the self checkout would be ideal. However, the staff is asked to stock, restock, checkout customers, etc. I understand the business model. Less for more. Please slow down the process and help people figure out their options. Have someone at a register all day. Have more checkout lines aside from 1. We appreciate the opportunity to shop for less. I like the return the cart and get your quarter back. I like the idea. But people need guidance. Humbly. And sorry about typos. I move fast."