Walgreens

"Pharmacy is an absolute joke to deal with. Highly recommend going elsewhere. Drive thru hasn’t worked in over a month. Staff don’t know how to do their jobs."

"94 yo Mom diagnosed with Strep by Dr. on a Thursday afternoon, went to pick up antibiotic on Friday morning (knowing they wouldn’t have it ready same day from previous experience), and it still was not ready! Asked to come back after 3! This is not a refill, or a maintenance drug. It’s an antibiotic for an infection. All the Walgreens on Columbia Tpk/Rte 9&20 need to do better! I will be switching my moms prescriptions to another pharmacy locally NOT Walgreens"

"This location has consistently poor service. Yesterday I had surgery and had prescriptions sent to this pharmacy. I arrived after an hour later and they told me they would be available tomorrow. After pleading with the person she told me an hour. I decided to go in to talk with the pharmacist. She came over to me with a stern defensive stance and look, I advised her I was in severe pain from surgery and asked if she could get my meds done asap. She said "There are 10 people in front of you. Its going to be an hour." And no one standing in line. 0 compasion 0 customer skills"

"The recurring problems I have encountered in obtaining a critical medication have not only caused me unnecessary stress but have also put my health in jeopardy. Every single month, I have faced inexplicable difficulties refilling my prescription at your pharmacy. The most disheartening aspect of this ordeal is the fact that each time I encounter these issues, I am given a different excuse, which only serves to exacerbate my frustration. To outline a recent incident, I called in advance to ensure that my prescription would be ready for pickup on time, given my upcoming vacation plans. The automated response initially indicated that no prescription existed for me, forcing me to endure over 20 minutes on hold to finally get through to a representative. The misinformation I received was distressing and unprofessional. After this unnecessarily long wait, I was informed that the prescription would be ready by 10:30 am the following day, and I even received a confirmation text message to that effect. However, when my partner visited the pharmacy as instructed, there was no prescription ready for pickup. The blame was shifted to my doctor, with your staff claiming they had called it into the wrong location. This explanation is not only unfounded but also entirely unacceptable, as this prescription is a routine refill, and there is no possible way for my doctor to make such an error since it has already been called in. These recurrent issues have reached a point of complete exasperation. Not only has your pharmacy wasted my time and caused immense stress, but it has also jeopardized my health by failing to consistently stock my life-saving medication. This is an inexcusable lapse in service, and it reflects poorly on the reputation of Walgreens Pharmacy. It is my sincere hope that this feedback will prompt you to address these issues promptly and efficiently so that other customers do not have to endure the same frustrations and health risks that I have faced."

"Think twice, think 10 times before considering Walgreens for your Prescriptions. Disgracefully incompetent And each different person will always give you the wrong information. Guaranteed you will get your home delivery of Meds after you run out And more likely not at all !!! Ridiculous amount of time holding on the phone waiting to speak with someone. No notification at all that your medicine will not be delivered to you so you are left on your own not knowing if you will get it or not. They don't care if you receive your meds or not, and of course meds save lives. This they do not know."