Walmart Vision & Glasses 1000 East Pulaski Highway, Elkton, MD 21921

"Very good service, friendly and helpful. The doctor is nice. No hassles and the prices are not bad. But the glasses themselves leave a little to be desired. They are heavy and not as clear as they could be in certain areas. Although the center is good about doing adjustments on the frame for you."

"Just had a horrible experience with the Old lady that works at the optics center and her young old associate as well. I was the only man in the line and was asking for contacts. She asked me if I had an order and I said No. She then asked for my info to look up my prescription and then said we dont have any for you and do not carry them on the shelf anymore. I proceeded to ask other question to understand the change and rectify the matter. NOPE! instead the Other associate decided that she should call security on me instead. Not good."

"They need to have more than one person working. Some of the worst customer service. One week ago I was there and the customer service was not that great when I picked out my frames for order. Today, I got there with 3 people ahead of me. I was just there to pick up glasses, a quick one step thing. She spent 15 minutes TALKING to one customer, if she was only doing computer work or anything else job related, I would not have minded. She stopped during the first customer to help another one. She started with the 3rd customer and then she spent so much time talking with her. She didn't pause to help me because that would have inconvenienced her apparently or interrupted her little conversation. So when I didn't want to talk with her and was already to have my glasses and go, she acted like a fool and wanted to ask me what my problem was because I'm not a chatty person with time to waste."

"I have been going here for over 2 years now. There are 6 people in our family and we are all patients. I have never had an issue with the doctor nor the staff. In fact, because my one son is constantly breaking his glasses and we are always in there, they know him by name. They do get busy and sometimes under staffed, but this is not the employees fault. We never have had an issue with appointments running late. When you call there is a long wait to get through which is frustrating, my main reason I'm giving it 3 stars. Over all, I would highly recommend this vision center. Great service and great prices."

"How many times does one have to call in order to he helped? 3 times and counting, so far... They pick up the phone and immediately put you on hold, never return to the phone. I've been on hold for the 3rd time today, each time averaging 10 minutes, and still haven't been able to speak to someone to make an appointment!"