Heilman Auto Service Center 1401 Wilmington Pike, West Chester, PA 19382

"Don’t let them dupe you. I took my car here for safety and emission inspections. They failed safety and told me I needed new front brakes. Was quoted $600. I argued that they looked fine to me but they insisted. I purchased new pads and rotors and replaced them. They were not even close to needing replacement which is less than 2/32 inch in thickness. Came back and showed them the evidence and asked for a refund. I did receive a refund of the inspections but I wasted time coming back for a re-inspection. It should have passed in the first place with a recommendation to replace the brakes rather than a fail."

"We always receive prompt service. The employees are friendly, knowledgeable & helpful."

"These guys know what they are talking about when it comes to cars. They are honest and will always take care of you. I have never brought my car anywhere else and have always had a great experience with no issues. Highly recommend!"

"This place is great! They have excellent service and was very helpful with me since I don't know about cars. I got my inspection and they showed me what was wrong instead of taking advantage of me and over charging because I am a woman like most places do. I definitely recommend this auto shop they do right by your car."

"I took my car there last week for an inspection. My car didn't pass inspection due to noises/vibrations coming from front wheels. This has been the case for 3 years (and had passed 2 inspections like that). However, I was happy to get it fixed as it did bother me. They wanted to completely redo my entire brake system (hardware, rotors, and pads). My pads were literally a week old and my rotors were a year or so old. I tried explaining to them that it was doing that prior to new rotors and pads. They stressed that I needed it all redone, despite brand new pads. I decided to get a second opinion. I took my vehicle to the dealership and it passed inspection. I did, again, want the issue fixed. They diagnosed the issue as a bent front hub flange and didn't require any of the "fixes" this place recommended. I'm happy to have saved quite a few hundred dollars in getting the second opinion."