Francis Mase Medical

"is Doctor has been in my life for I believe a little over 20 years. My entire family loves him. All my nieces and nephews, and even my children are now patients of this man’s practice!!! We love you Doc! Thank you very much for taking care of us!"

"My kids have been seeing Dr Mase since birth, and my kids are now 21,18,16. I’ve never had any issues, I do miss Ms Vicki but my kids and I all n all love dr Mase. If I make it to see any grand babies he will care for them as well. Keep up the great work Doc.. also Dr Mase wife is also me as well, she has help my son in many ways for his ADHD, now he is off of medication.. love them both.."

"I used to love the office, but the professionalism is not there anymore. About 2 months ago I show up for my 9am appointment and nobody showed up to the office until about 930am. I had to go to work afterwards. We had an issue with our infant and were able to get a sick appointment. A prescription needed to be called in, I gave Dr. Santos the pharmacy information and asked if he would be able to call it in right away being there was tropical storm going on and tornadoes in the area, I get to the pharmacy and the prescription was not called in yet. I call the office and asked again, long story short, I had to call 3x before the prescription got called in, it was too the wrong pharmacy, I had to call again to get the correct pharmacy. Over an hour wasted. Now today, I have an appointment, got 2 phone calls confirming the appointment as well as a text message confirming the appointment, we show up, nobody there, call the answering service and got hung up on when I asked to have the doctor on call, call me. I've been with this office for years and if this is how they treat their patients now, I want no parts."

"This particular office is disgusting and unprofessional. They never answer the phones, always on break the answering service answers every time! They turned me away with my newborn baby because the other office had my appointment put in the system a different time that they had. The doctor said “I have other physicals to do” and no one was even in the office. The office was empty. They were rude and said the appointment time is “not their problem.” My baby needs her shots and her doctor Francis usually sees her he’s awesome. I don’t recommend anyone to come here. They’re lazy and rude. I’m done with this practice."

"THIS IS A PEDIATRICIAN, NOT A PODIATRIST!!!!!!!"