AutoZone Auto Parts

"Car wouldn’t start came here and they recommended a mobile mechanic. Had my car running the next day. Great service."

"Brandy H is a 5 star employee! I came here after being treated very rudely at advance and was feeling pretty annoyed when I walked in and was greeted with her warm smile and very bubbly “how can I help you?” The entire time she was helping me she was smiling and just being polite and awesome. (I’m a restaurant manager and notice excellent service when I see it) and this is it! Side note A+ for being a female bada$$"

"I had a bad experience and I went in to talk to the staff about it. I was met by a gentleman named Steve. He took time to listen to what happened and explained what when wrong. He told me that if I brought the car back he would personally see that everything was taken care of correctly. I came back that night and Steve was true to his word. He spent longer than usual going over our vehicle to make sure everything was done correctly and we were happy. He had a sense of humor along with his expertise and explained what our options were and got everything fixed. Also I had dropped and lost one of the J-bolts that held the battery into place (completely my fault) on the car. The factory J-bolts that I bought from Duralast didn't fit correctly. After Steve had taken care of our issue he and another worker, Grant, were able to cut and bend the J-bolt I had bought to fit our car and replace the bolt I lost. Both Steve and Grant went far out of their way to make sure that I had a positive customer experience and did more than expected when I came into their store. I have many years of working in retail and it is rare to find folks go that far out of their way to help. I cannot recommend them highly enough."

"I was traveling from NC to Maryland and developed a problem with my power steering. I was loosing large amounts of fluid. Since I had limited tools I decided to stop by AZ to find a shorter serpentine belt so I could bypass the power steering pump. Autumn and L.T. were very helpful and patient while I tried numerous belts to accomplish the task. They loaned me a belt tool and together we found the right belt that got me to my destination. It’s nice to know there are still people out there who know what customer service means. I’m a retired mechanic with my own shop but seem to never have enough tools in the truck in a situation like this! Great Job Auto Zone THANK YOU"

"There was a mix-up with the year of my truck at another store, and Khalil took great care of me and made sure that I got all of my parts swapped for the correct ones and was extremely kind, courteous, and professional and let me get my work truck right back on the road"