Surf Bagel Lewes

17382 Coastal Highway, Lewes, DE 19958

"I work for a local medical practice and we always ordered from Surf Bagel. Since the new ownership, it seems that the quality and quality is lacking. I just opened a bacon, egg and cheese bagel and there is hardly any bacon on sandwich. We do not mind paying the price but it is obvious the quality is not the same. We have Drug Reps that bring us lunch but when they ask us now, we choose another restaurant. We miss the old Surf Bagel."

"We went around 10a on a Friday in December. The signage about where to park and where to walk in is confusing. The parking lot is shared and half has asphalt while the back side has pebbles. We initially went to the wrong parking lot and, once inside, walked to the wrong counter because we had an online order. The staff were not friendly or managed properly. Even though we got a text that our food was ready, we waited 10 minutes for staff to get our order. It’s confusing where things are, like napkins and utensils, and staff seemed too overwhelmed to help. Our egg and cheese bagel had barely any egg. Our bagel with lox spread, tomato, and onion had regular cream cheese. We asked them to remake it and got a bagel with lox and too much cold, hard cream cheese. We also ordered the house salad with grilled chicken. The salad had too many purple onions and the chicken was shredded rotisserie meat with chunks of skin and brown meat - not a grilled chicken breast. The home fries were not homemade. We found it odd that there was no aroma of coffee like other bagel places. Still, this place does very well and had a steady stream of customers. There is no other competition for decent enough bagels in the area. We thought maybe management isn’t very good during the off season in December. We will not be back."

"The perfect bagel and excellent wake-me-up coffee. I'd eat here every day if I could."

"UPDATE: 10/05/2023 Katie from the Surf Bagel Team contacted me and assured me the matter would be looked into and corrected. Kudos to top-notch Customer Service. Looking forward to my next visit. As a side note, management teams need to know of issues in order to correct them. Constructive criticism is useful and quality businesses understand that. Ordered on line. Tuna with cheese on rye bagel. How can someone grab a bagel this small to make a “sandwich”, plus I asked for it gutted….whoever gutted it didn’t notice it was stale?? Tuna fish was dry and bland. The small size was a good thing as I didn’t have a lot to eat. $11.95 #qualitycontrol #minibagel #stalebagel #wheresmylunch"

"Favorite place in Lewes DE always busy food and coffee top notch. Great staff!"