CVS

"Yup, there've definitely been some absolute Cust Svc nightmares at the Delaware Ave location, but the Pharmacy Staff has been nothing short of amazing to me in getting my meds for at least the past year. Carla is efficient, accurate, and plain fun to work with in the drive-thru, and I'm ESPECIALLY grateful to Daniel, who's an absolute Wizard in navigating my P.O.S. insurance plan. The Pharmacists themselves have always spoken to me with respect and concern for my proper management of my Rx, including an instance earlier this year when the Pharmacist personally called me back, technically after hours, to answer a vm I'd left earlier that day. I hope CVS's Pharmacy gets it together in general with serving people, because this is a centrally accessible location, and we need that in downtown Wilmington."

"I was shocked that my doctor called in a prescription three months ago and CVS pharmacy did not inform me or let me know it wasn't covered by my insurance. Other than that I shop here regularly for everything else."

"Had a flu shot appointment, the manager at the pharmacy took walk in's over me, when I asked her why - she lied to my face and said they had appointments. They didn't, because I asked them, she didn't charge them, but wanted to charge me 30.00, I told her the pharmacist told me it was free, she said mine wasn't! I told her never mind and she laughed., horrible and rude, very unprofessional."

"Just had the worst horrible experience! Per their voicemail I have until today to pick up script. Got there at 11:15 and script had already been sent back so I'll have to call Monday. When I told pharmacist (older white woman, short heavy set, white/blonde hair who refused to give me her name) I was worried the DR wouldn't fill it in time, see said that's too bad I had 2 weeks to get it. I said per CVS I had until today and I'm here now. She said well I'm too late and she was happy that her staff had the"sent backs" done so early. I need to the birth control script for my daughter in college in a southern school with no abortion. She has no car and I'm visiting her in 3 days. Her script is expired. She can't see the dr. She won't have her pills. And this pharmacist is happy."

"The worst pharmacy ever, I work at a providers office trying to get through to them is a nightmare and to make it worst they are beyond rude! We all have stressful jobs if it's that serious I advise you to quit! You deal with people's Rx's and you act like taking a phone call is an inconvenience to you. I wish I could give you no stars because that's what the pharmacy as a whole deserves!!"