Quest Diagnostics 2700 Silverside Road, Wilmington, DE 19810

"I always come to Quest on Silverside Road and never had a bad experience. My Dr would prefer I use the lab in his building but I like this place so much more, I always come here. I make an appointment online and arrive a few minutes before my appointment. The wait isn't that long I usually get in and out within 20 minutes."

"The staff for Quest Diagnostics is rude and they don't know how to talk to people with respect. Take your business somewhere else. Do yourself a favor and schedule an with MedExpress on Concord Pike. Their staff is better trained in customer service. DO NOT GO TO QUEST DIAGNOSTICS ON SILVERSIDE ROAD."

"Very mean staff. Find other locations. Need training in how to talk to people. They could be busy. That should not make them impolite. May be try LabCorp next time. That is the plan for me."

"I was at the Silverside lab in May 9th for blood work. I was very anxious and not on top of things. The technician who took my blood was very nice and told me I owed $65.00 which I paid with cash. I have no health insurance and I was given a discounted rate which I was grateful for. I'm getting a past due bill now. It looks like the tech stole my money."

"Booked an appointment. Waited an hour. Front office was very rude and on cellphone having a very personal conversation. When I finally got the attention of staff to show my confirmation, they accused me of lying (even though my appointment was on their screen). Then they refused to test because my doctor had provided the order digitally as opposed to print. Went to Labcorp and had no issues. I never write reviews but yikes"