The Children's Place 4737 Concord Pike, Wilmington, DE 19803

"My experience with this store has been nothing but disgusting. I have called too many times to count, only for the phone to constantly ring, no answer, no message, no nothing. I even went to the store and found it closed. Tried again on another day and two employees had not long opened the store, complaining about the mess in the back room, how they couldn't find orders and that they were there from a Baltimore store, they also stated they didn't know if they would be there on a permanent basis, but the previous staff just shut the door and left. My order that I was supposed to pick up was nowhere to be found. Went again at 10:00 am on 1/30/24 and the door was locked, no phones answered. If you're not going to serve the public, lock the doors, close it for good and have the common courtesy to inform your customers. Also called customer service to complain and stayed on hold for over 20 mins. This is not the store to shop at. Go somewhere else."

"I’ve been trying to go there to pick an order for a week now. I tried in the evening an hour before closing they were already closed. I tried in the morning at 10a when they are supposed to open, still closed. One day I tried the middle of the day around noon, still closed."

"Never answer the phone and randomly close early and just put a sign on the door. Extremely frustrating when you specifically go to the store to do a pick up and no one is there. What a waste of time and effort."

"Great customer service with pick up from the store option. Definitely will be back to this location"

"Great deals and sales... Hard to find items... The sizes arent in the right spot.. and everything is bunched together... Store was ok though... Customer service was just ok... Probably wouldn't go back to this location.. but its an ok store.. they have a lot to choose from"