Champs Sports

"So this store is extremely unprofessional. They have 4-5 employees engaged in personal conversations. You have to help yourself. If you ask them questions they busy talking about what the personal opinions are instead of showing you what you asked for. I had to ask to be rung up on the register and they carried a conversation with other employees the entire time they rung up my sister and my item. If I could give no stars I would have. Nice stuff in store. Terrible customer service with your employees. They need to be retrained or let go. Shopping is supposed to be a wonderful experience not a soap opera. Would I return-no. Terrible experience."

"Went to return and shop this evening and the gentleman was on his cell phone having a personal conversation. Like personal, inappropriate conversation. In efforts not to break his personal conversation he motioned for my receipt, motioned for me to sign and continually pointed, prompting me to do things. The man spoke not word to me the entire transaction. I didn’t even shop to replace what I was returning in efforts to get my kids out of earshot of his conversation."

"The guy Savion was a great help.... Store was clean.... A lot of decent things to choose from.... Was greeted upon entering the store... Great experience... And got a lot of help and advice.. would definitely recommend... And Savion did an amazing job... He made the shopping experience great"

"Champs is my favorite place to go for all the latest sports apparel and gear. They have an endless selection of the best sneakers. Their staff is super friendly, knowledgeable, and always willing to go the extra mile for customers. Their prices are the best in the area. I definitely recommend Champs Sports."

"Called store inquiring about return. Man answers & place me on hold. Never coming back to phone to say anything. Drive from Bear to store & was still on hold. Got there & asked was he one who placed me on hold. He said yes & that he was busy..... Unacceptable!!! Still had phone on hold 24 minutes later"