Wintech Computers
About the Business
Wintech Computers is an electronics store located at 123 Wilmington West Chester Pike, Chadds Ford, Pennsylvania, United States. We specialize in diagnostics, upgrades, tune-ups, virus removal/protection, and every repair imaginable. Our experienced team has assisted over 15,000 customers and our new management has implemented a precise system to ensure quality control.
We strive to make sure every customer is thrilled with the work provided to them. We have a wide range of chargers and cords for laptops, and for desktops, we only need the tower itself. We charge a $99 fee to look at devices, but if we are unable to resolve the issue, we will refund this fee. For data recovery, we provide free estimates for any device brought to us.
Our turnaround time varies, but for repairs that do not require special parts, we can have most repairs done within 1-2 days, and in some cases, within hours. Thank you for your support, as we wouldn't have the pleasure of helping people on a daily basis without it.
Photos
Location & Phone number
123 Wilmington West Chester Pike, Chadds Ford, PA 19317, United States
Hours open
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"Mike was great, fixed my gaming pc after I couldn't resolve the issue on my own. got the replacement parts quickly and without an upcharge. great communication throughout the whole process. Will definitely use them again for any computer related issues."
"I brought my Asus touchscreen laptop in with a screen color problem. It looked like the screen was failing, and a pink color was persisting on the screen even when I closed apps. Mike agreed that replacing the screen was the best option. The new screen arrived but had dings in it from rough handling by the shipper. Mike installed it to see if that would fix the problem, but then showed it to me and offered to get an entirely second new screen without dings so that I would be completely happy with the repair. Then a freak event happened as he was replacing the screen - a small piece of debris shot out of the fan and hit the motherboard and sparked, so the motherboard was damaged. Mike offered to replace the motherboard at no cost, despite the fact that it was not anything he had done to cause the damage. In the end, due to difficulty finding parts and delays that he would have in getting the part, Mike provided me with a brand new Asus laptop that is the exact model I brought in. I paid only for the screen repair. I felt awful for what happened, but Mike went to great lengths to make sure I was a satisfied customer, even if he had to buy me a new laptop. Absolutely the best effort at customer service I have seen in a decade!"
"We have used their computer repair services for years, and today Mike came through big time!! He ordered the part I needed right away and even stayed late to accommodate my work schedule. It was a screen repair and it took less than 30 minutes!! My computer is as good as new!! If I could give it 10 stars I would."
"Mike helped me out with a battery issue that I was having with my laptop. After diagnosing the problem, Mike was up front about the costs that would be associated with fixing it and ultimately advised that it would be in MY best interest to move on and buy a new laptop. He could have easily given the opposite advice which would have led to more business for him but chose to give guidance that was in the best interest of his customer. I do not come across many business owners these days who are as honest, knowledgeable, and customer-service oriented as Mike. Skip the big box stores and have your computer problems addressed by a true professional."
"I have used Mike for many of my computer needs. He is always so great and knows exactly what is needed. I brought in a Lenovo computer that was having an issue (the screen was glitching). He suggested to me that instead of replacing the part that needed replaced, to save money you could simply turn off the autorotate feature on the touch screen, which I didn't use anyway. Much more affordable fix, and it worked! Great customer service. I like a place who is honest with me and values me as a customer (and doesn't just try get my money), and that's exactly what I found here. Will definitely come here again."
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