1 Pit Stop Laptops

"Russell was professional and efficient quickly analyzing my laptop problems. He texted screen shots to illustrate that the problem was fixed. He is reasonable in price and straight forward in his approach. His customer service will make me a repeat customer. Thanks for your quick assistance."

"Russell is a very kind and friendly person. I explained the problem that I was having with my laptop and he suggested to bring it over to him for a diagnostic test. He repaired my laptop within 2 hours. When I picked it up, he explained everything to me and I was very impressed with his work. Quick and fast service. Super great company!"

"I have nothing bad to say about Russell and his expert knowledge in fixing my laptop. I have been a customer of his for the past 3 years and will continue to do so as long as he is around. When Russ gives you a time that your computer will be ready it is. And it's not weeks or days...it's hours. Thanks Russ"

"I took my HP laptop to pit yesterday 8-14-2023,for a repair the screen kept cutting off, he charged me a $65. diagnostic fee, that was fine, he called me about an hour later and said it was fixed, I went and picked it up he charged me an additional $100, and said it was fixed, on 8-15-23 i tried to use it, it still did not work, I called him back he came and picked the laptop up and said he would fix it, he called about 2 hours later and said it was fixed, I went to pick it up, NOT FIXED, still doing the same thing, he wanted an additional $215.99, I refused to pay him more for a computer that is not fixed, all in all a terrible experience and I will not deal with him again, nor recommend him to anyone, Russell is not someone to deal with. He seems to think someone should pay even thou he did not fix anything"

"I had an amazing experience at 1 Pit Stop Laptops (1/19/23). I'm new to the area and called a couple weeks ago--mid-week--as a student whose laptop would not turn on. (This was due to a buildup of dust and pet hair in the cooling system.) I had assignments due imminently and was stressing about how long it would take to get the laptop fixed, and I was concerned about the high price I thought a servicing would cost. I am so thankful to have chosen the right place. Russell answered the phone the first time I called, and he was able to get the laptop in that very afternoon. And, not only did he provide a consultation that afternoon, but he was able to perform a full cleaning and servicing. I found the pricing to be fair for the service, and Russell's customer service was the best I have experienced. He was very polite and caring in addition to providing fantastic, lasting service for my laptop. I cannot thank Russell enough for his quality service with my laptop and in his customer service. I highly recommend 1 Pit Stop Laptops and will certainly be taking my laptop here in the future."