Taco Bell 134 North Dupont Boulevard, Smyrna, DE 19977

"Wouldn't you know! I just had a pleasant experince there dispite my review below. Maybe a fluke as they weren't busy, maybe something is changing. My cashier seems like a mngr or something, very pleasant. ======== original review below =========== 2 star What atmosphere? Are they letting folks in now. Take my suggestion, drive the couple miles to the brand new TacoBell in front of the Walmart in Cheswold DE. It's worth it because I like Taco Bell, just not the one in Smyrna? I think putting 2 menus in the same small space might be disorienting to staff. There was another dual Taco/KFC in Dover and it doesn't do so well, if it's even still there."

"I don’t understand how you spend over $30 and absolutely nothing is correct ordered a craving box and got the wrong meat with everything on it when i asked for no lettuce or tomato, missed a drink, the cheese is almost stale no sauce missed 3 burritos and took 20 minutes despite a whole staff and one car in front of me, everything about this location should be shut down this isn’t my first time by the way. Never had much of anything come out correct. Tried to call 3 times and no answer?"

"Is it possible to give negative stars? I’ve always supported struggling businesses, but the exceptionally rude staff and management just put this place over the edge. I received a notification that my order was ready. Pull up to this particular Taco Bell. Door is locked. Nobody answering at the drive-through, so I just sat at the window. I watch a woman drive-by park, her car run in the building and come to the window and insist that I come inside to pick up my order. After she unlocks the door to let me in, she’s extremely overwhelmed and snarky and proceeds to tell me that I need to give my order because their iPad isn’t working. I asked her if my order was ready as indicated in the text message I received. NO MAM! You have to GIVE me your order!!” “ I told you our iPad isn’t working!” Meanwhile, I have to be back at work in five minutes so I told her that if the order isn’t already prepared then I don’t want it. (Frankly, I just cannot support a business that is so poorly run for such a long time, and treat customers in such a condescending manner. It wouldn’t have been that big of a deal if she had just started out with. “I’m sorry.” Photo attached is from the last time I went there. These were inedible. After working in a restaurant for 10 years when I was younger, I’m pretty positive these are cooked in old, dirty grease."

"Once a year or even less I find a disgusting craving to eat Taco Bell… go to the drive thru and experience the their customer service less than professional. the woman on the mic and at the window had a smart mouth. The hold time was unnecessary- for both occurring and for the length of time when I was the only vehicle in line. The entire experience was tense for no reason. I’ll go out of my way next time for chick fila before I ever go back there. The staff need training. Or new jobs."

"Came here today because it was on my way I got to order fast the lady at the drive thru was really nice and they ask me to pull up they would bring it out to me been sitting here five minutes and still didn't get my food three people in drive thru two of us are waiting in the line where the window is the third one park their car I can't believe it's taking this long to get a classic combo so after about 7 minutes of waiting outside for my food I went inside there are plenty of staff standing around and my food still isn't done yet I could see if they were short staff but they aren't you can't eat inside because they have both doors locked so u have to go Into the side of the door where the drive thru is to see where your food is now I see why everyone is telling them to shut down because they are very slow"