Walgreens 30182 Sussex Highway, Laurel, DE 19956

"Unprofessional. No communication with customers in the pharmacy. They tell you your medicine will be ready in a certain time but fail to tell you they will be closing for lunch at the same time your medicine will be ready. No posted hours nothing. Sat for 25 min as I was told just for them to then be closed. Absolutely RIDICULOUS"

"Pleasant staff. Moderately proficient refill process. Wait in the drive thru line can be maddening at times due to very long delays in getting cars moved along. It's one of those drive thrus you gotta commit to because once you get in, you're trapped and gotta wait."

"Ever since they cut their hours it's been horrible. The drive-thru will literally have 10 cars backed up or more. I wasn't able to get my kids medicine for two days because of the long lines. And they close early so my husband isn't able to go pick it up on time. Then they're closed during the weekend. Which means that you have to wait until the beginning of the next week to get your medicine. I was sick last month and I'm pregnant and I couldn't get my medicine until the next Tuesday after the doctor prescribed it. Because they cut their hours and close at 6:00 and then the weekend they were closed and the holiday was that monday. When that Tuesday came.. they didn't even have my medicine in stock so I had to wait a whole another they are too and being freaking miserable. I switched from Walmart to this Walgreens about 3 years ago. I wasn't having any problems until recently. I will be switching Pharmacy again. I hate that when the doctor sends medicine in the morning and you call them and give them time till the afternoon to get the medicine ready, they say that it's not ready. And then when you ask him how long to feel it, they'll sometimes tell you an hour or two. So then when you go to get it they still don't have it ready. Or they just don't have it and you have to wait a whole another day cuz they close early again. Is the continuous cycle that needs to be fixed. Going inside isn't any better. People are always standing in a long line inside of the store. I think I will be going to CVS now"

"I have been doing my prescriptions at this store since it was Happy Harrys....I've not had any issues until this past year! Every time I have called or went into the store for my daughter's monthly medicine that she NEEDS daily I've had nothing but problems! They took me off autofill for what ever reason and never have the meds when I need them. Now they have changed their hours to close at 6.....A LOT of people don't get off work until 5 so I feel their hours should be later in general.....regardless with all the problems my app told me her refill should have been done on the 6th but it was not....then was told I didn't have auto refill(which I've always had) We ran out this morning and I called it in when I got off work. The rude tech told me I have to go to seaford because they were closing In 20 min. Even though I was right next door! Laurel branch has hit rock bottom service is terrible, associates are rude and they don't know what to do!!!! I know it's hard times with staffing but this is not acceptable when yoirndealing with medicine people NEED!!!! MY HUSBAND is currently at the Seaford location with 10 people in line.....pay better do better!!!!! I will take my business to rite aid or Walmart after this refill!"