The Home Depot

"Wow, I spent 3600 on a four appliance package deal. Supposed to be delivered December 29 delivery came there were two fist punch holes in the front of the fridge so of course I’m not gonna accept it. I return it and now they’re telling me it’s a month out till I get the appliance!! Why does the customer service suck?!? I spent such hard earned money on those appliances and these people act like it’s no big deal."

"As you would expect from a large store, friendly and knowledgeable staff (if you can find one, or find one not otherwise engaged). If they don't know something about your needs, they will usually bring in another employee of better knowledge in your area of need (if they can find one, or find one not otherwise engaged). The store is well supplied, cleanliness is a major focus. Prices are comparitive for the industry."

"**BUYER BEWARE** Ordered a $3500 door from them , after months of delays and poor communication it finally came in . The compensated us $500 because of the issues. Fast forward to having it installed the door is defective and leaks water every time it rains. Called the store to have it resolved and come to find out the compensation they issued was so they can wash their hands with any and all issues of the product sold. Very shady practice honestly. Now I’m out $3k and water damages to my house. Can’t even get a response from the vendor for a warranty because it took so long to get the door from Home Depot it is now outside my 90 day period: thanks Home Depot"

"Store usually has all your needs covered. Staff is usually knowledgeable and helpful. Finding them though usually takes some effort. Return policy is good. Isles sometimes get blocked by ladders and boxes (see pictures). Self checkout is streamlined. Especially appreciate the removable barcode scanner."