Family Study Center Inc 57 North Street, Danbury, CT 06810

"My new therapist left the practice unannounced after my first appointment in February 2023. No follow up was sent to patients about future scheduled appointments letting them know that they were cancelled and why. The billing office the. waited 9 months to send an invoice or collect insurance information. When I told them that I had switched insurance companies in May and they would be unable to retroactively get reimbursement from my old insurance company, they office told me it was not a problem and they would just change my dates of service. I pointed out that this was not legal and I would not participate in insurance fraud. The woman on the phone hung up on me and then sent the first paper bill with the dates of service being in May months after the actual dates of service and likely months after the doctor worked at the practice."

"Super nice staff gave us unbelievable service. During this pandemic, they don't leave refrigerator and microwave in the room. But the room service carried both appliances to the room after we raised our request. Great location to walk at campus. Highly recommended."